First Cash reviews

3.7

67% would recommend to a friend

(837 total reviews)

Rick Wessel

73% approve of CEO

71% positive business outlook

First Cash has an employee rating of 3.7 out of 5 stars, based on 837 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Cash employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

837 reviews
1.0
Mar 23, 2020

Cut Throat.

Recommend
CEO approval
Business Outlook

Pros

Depending on location and store manager, it can have a family feel.

Cons

The company itself actually does not care about employees. Every month they come out with new rules that are more restricting and seem to punish employees. A lot of responsibility for a little pay, and the reaction you get when you ask for a pay raise is ridiculous. The word HR is practically a cuss word and any at all mentions of HR are met with brutal retaliation. Frequently asked to work on days the store is not even open to scrub floors and toilets.

1.0
Mar 19, 2020

Cash is King

Recommend
CEO approval
Business Outlook

Pros

If you can hustle you can make a lot of money

Cons

They don't care about their employees, only the bottom line!

4.0
Mar 14, 2020

Store Manager

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great pay, fun work environment, empowered to make business decisions.

Cons

Long hours, retail environment with stretch goals.

Viewing 283 - 285 of 837 Reviews

Glassdoor has 978 First Cash reviews submitted anonymously by First Cash employees. Read employee reviews and ratings on Glassdoor to decide if First Cash is right for you.