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First Citizens Bank

Engaged Employer

First Citizens Bank reviews

3.7

65% would recommend to a friend

(1,368 total reviews)
avatar

Frank B. Holding Jr.

79% approve of CEO

64% positive business outlook

First Citizens Bank has an employee rating of 3.7 out of 5 stars, based on 1,368 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Citizens Bank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

1K reviews
4.0
Dec 17, 2019
Recommend
CEO approval
Business Outlook

Pros

Everyone at every branch was willing to go out of their way to help the new guy. Everyone who came into the branch knew everyone's names. Pay was good on an average entry level.

Cons

Technology is behind compared to competitors. Every branch is different, everyone has their own way of doing things which got confusing floating to different branches. They have the mentality of "this is how things have always been done". Not really much room for input. You would get some customers who are rude but that's everywhere really. Fees for non members are high compared to other banks. But main con is sales, corporate really just cares about numbers. They're not in the branch everyday and sometimes members financially need products that branches are trying to put.

4.0
Dec 9, 2019
Recommend
CEO approval
Business Outlook

Pros

Great benefits and vacation time. Family owned fir 3 generations

Cons

Technology and programs are very behind the real world. They move people around into positions instead of hiring a good fit. Start with 4 weeks vacation but it's confined to certain times

5.0
Dec 4, 2019

Great place to work in corporate America

Recommend
CEO approval
Business Outlook

Pros

Great family environment in corporate America

Cons

It is still corporate America

Viewing 1033 - 1035 of 1,368 Reviews

Glassdoor has 1,509 First Citizens Bank reviews submitted anonymously by First Citizens Bank employees. Read employee reviews and ratings on Glassdoor to decide if First Citizens Bank is right for you.