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      First Citizens Bank

      Engaged Employer

      First Citizens Bank reviews

      3.7

      65% would recommend to a friend

      (1,367 total reviews)
      avatar

      Frank B. Holding Jr.

      79% approve of CEO

      64% positive business outlook

      Ratings by demographic groups

      First Citizens Bank has an employee rating of 3.7 out of 5 stars, based on 1,367 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Citizens Bank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Reviews by job title

      1K reviews
      3.0
      Jun 22, 2018

      CBO Specialist II

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good pay and chance to learn

      Cons

      Not enough pto time off

      3.0
      Jun 15, 2018

      Operations Services Supervisor

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Generous amount of paid time off + holidays, mostly great people to work with, and decent 401k match.

      Cons

      - Too much work with too little time to complete it adequately- branch employees were consistently reduced while back office tasks were constantly being added to branch expectations. - Too much focus on sales over operations which often lead to serious risk issues and unethical behavior in sales staff. - Limited opportunities for career growth- positions were available, but upper management did not encourage or help promote talented associates. - Recognition for hard work in non-sales associates is pretty much non-existent. - All issues led to an overall low morale and consistent turnover, particularly within branch staff.

      4.0
      Jun 5, 2018

      Senior Cyber Security Engineer

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good people doing their best to do the right thing

      Cons

      Some newer managers are more concerned about metrics, rating systems and how the look to the rest of the organization

      Viewing 1105 - 1107 of 1,367 Reviews
      Related searches: First Citizens Bank jobs | First Citizens Bank salaries | First Citizens Bank benefits | First Citizens Bank interviews
      ReviewsFirst Citizens Bank reviews

      Glassdoor has 1,508 First Citizens Bank reviews submitted anonymously by First Citizens Bank employees. Read employee reviews and ratings on Glassdoor to decide if First Citizens Bank is right for you.