First Citizens Bank reviews

Employee pay and benefits are sub-par for the IT side of the house. Employee satisfaction varies largely based on the group within IT due to management expectations. Managers look at any blip of red or yellow on their portfolios and threaten workers or make cuts accordingly to please senior management. Mid level managers, from my experience, have little training or ability to coach their direct reports or understand their jobs at all.

The Columbia SC park st location is awful. The mortgage department needs new management. They do not value their employees and also treat their black employees very badly. One of the supervisors that's there is very mean and rude she always lose people on her team. She normally only have 3 people on her team because of her unethical ways. The trainer doesn't know anything about mortgage to be a trainer. She's only In her position because of who she knows. She the meanest person you can meet. She has gotten directly in multiple employees faces and yelled at them. Most people end up quitting because of the racist treatment. Also, they under pay minorities. Everyone in the mortgage division treat processors like they do not matter. The LOs are rude and unprofessional. They do not produce quality files, however you have to make a miracle happen.