employer cover photo
employer logo
employer logo

First Citizens Bank

Engaged Employer

First Citizens Bank reviews

3.7

65% would recommend to a friend

(340 total reviews)
avatar

Frank B. Holding Jr.

78% approve of CEO

64% positive business outlook

Reviews by job title

340 reviews

Reviews about "Compensation"

Return to all reviews
2.0
Apr 24, 2026

Disorganized as a company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Some of the people are nice.

Cons

Confused by who First Citizens is. With all the bank mergers and acquisitions it’s a divide within the organizations. Nothing operates in a coordinated manner and the place feels disorganized and disconnected. Pay is low and bonuses don’t exist anymore. Tons of changes that are not communicated well across the different organizations/depts. There are managers here who shouldn’t be managers. Period. But they are, sadly. Not really known in the market either in comparison to other banks.

4.0
Apr 1, 2026

Great Culture

Recommend
CEO approval
Business Outlook

Pros

Great culture, trainings offered for career development

Cons

Low pay compared to other major financial institutions

Viewing 10 - 12 of 340 Reviews

Glassdoor has 1,514 First Citizens Bank reviews submitted anonymously by First Citizens Bank employees. Read employee reviews and ratings on Glassdoor to decide if First Citizens Bank is right for you.