employer cover photo
employer logo
employer logo

First Citizens Bank

Engaged Employer

First Citizens Bank reviews

3.7

65% would recommend to a friend

(1,365 total reviews)
avatar

Frank B. Holding Jr.

79% approve of CEO

64% positive business outlook

First Citizens Bank has an employee rating of 3.7 out of 5 stars, based on 1,365 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Citizens Bank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

1K reviews
3.0
Jun 15, 2018

Operations Services Supervisor

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Generous amount of paid time off + holidays, mostly great people to work with, and decent 401k match.

Cons

- Too much work with too little time to complete it adequately- branch employees were consistently reduced while back office tasks were constantly being added to branch expectations. - Too much focus on sales over operations which often lead to serious risk issues and unethical behavior in sales staff. - Limited opportunities for career growth- positions were available, but upper management did not encourage or help promote talented associates. - Recognition for hard work in non-sales associates is pretty much non-existent. - All issues led to an overall low morale and consistent turnover, particularly within branch staff.

4.0
Jun 5, 2018

Senior Cyber Security Engineer

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good people doing their best to do the right thing

Cons

Some newer managers are more concerned about metrics, rating systems and how the look to the rest of the organization

4.0
May 9, 2018

Heads Down work

Recommend
CEO approval
Business Outlook

Pros

Consistent and no curve balls Nice work environment, management truly cares and listens. They do their best to make it a fun and friendly environment.

Cons

Real head down kind of work Can sometimes get meticulous.

Viewing 1198 - 1200 of 1,365 Reviews

Glassdoor has 1,506 First Citizens Bank reviews submitted anonymously by First Citizens Bank employees. Read employee reviews and ratings on Glassdoor to decide if First Citizens Bank is right for you.