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      First Citizens Bank

      Engaged Employer

      First Citizens Bank reviews

      3.7

      65% would recommend to a friend

      (1,365 total reviews)
      avatar

      Frank B. Holding Jr.

      79% approve of CEO

      64% positive business outlook

      Ratings by category

      3.8

      Work/Life balance

      3.7

      Culture & values

      3.7

      Diversity & inclusion

      3.5

      Career opportunities

      3.4

      Senior management

      3.4

      Compensation and benefits

      First Citizens Bank has an employee rating of 3.7 out of 5 stars, based on 1,365 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Citizens Bank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      1K reviews
      4.0
      Jan 17, 2025

      Traditional bank

      Mortgage loan officer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great co-workers that help each other

      Cons

      Very traditional in every sense. Can be hard to move up in a role based on merit alone.

      3.0
      Jan 15, 2025

      Pretty good but needs some work

      Compliance officer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Growing company, large established banks with lots of support from regulators, great benefits. Very nice people. Great time off policy.

      Cons

      Average pay but not top of the market. Weak leadership across the company. Very very cheap company in a lot of ways. They don't really innovative or anything. They just buy and absorb troubled banks. So it's a pretty chaotic and disorganized culture also going through some huge merger every 18 months. Also a very old school deep south mind set. The people are very nice and pleasant to work with. But management is very stubborn and set in their ways. Very conservative and beuractaric.

      2.0
      Jan 15, 2025

      Review

      Associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Not to many pros that most other banks don’t have. Ok WLB

      Cons

      Way below market compensation, benefits, and no plans to change it. Lack of career mobility and visibility from leadership

      Viewing 214 - 216 of 1,365 Reviews
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      ReviewsFirst Citizens Bank reviews

      Glassdoor has 1,506 First Citizens Bank reviews submitted anonymously by First Citizens Bank employees. Read employee reviews and ratings on Glassdoor to decide if First Citizens Bank is right for you.