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First Citizens Bank

Engaged Employer

First Citizens Bank reviews

3.7

65% would recommend to a friend

(1,365 total reviews)
avatar

Frank B. Holding Jr.

79% approve of CEO

64% positive business outlook

First Citizens Bank has an employee rating of 3.7 out of 5 stars, based on 1,365 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Citizens Bank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

1K reviews
4.0
Jan 9, 2025

Solid Company, Long-Term Thinking

Recommend
CEO approval
Business Outlook

Pros

Been with this organization for about 4 years. I've observed leadership being very clear about maintaining long-term thinking and planning as a foundational concept. Very different from other financial institutions I've worked for. Leadership also demonstrates and rewards empathy, something uncommon in most financial services organizations.

Cons

Because this organization uses acquisitions as a growth model, there are some issues with associates from different legacy organizations being on different platforms, so there is not always a seamless integration which can lead to some associates experiencing systems challenges. The organization is aware, and proactive steps are being taken to align technologies, but the business model makes it somewhat of a never-ending cycle of integration which can at times be frustrating.

Viewing 217 - 219 of 1,365 Reviews

Glassdoor has 1,506 First Citizens Bank reviews submitted anonymously by First Citizens Bank employees. Read employee reviews and ratings on Glassdoor to decide if First Citizens Bank is right for you.