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First Command Financial Services

Engaged Employer

First Command Financial Services Financial Advisor Associate reviews

4.4

81% would recommend to a friend

(141 total reviews)
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Mark Steffe

92% approve of CEO

87% positive business outlook

Financial Advisor Associate employees have rated First Command Financial Services with 4.4 out of 5 stars, based on 141 company reviews on Glassdoor. This indicates that most Financial Advisor Associate professionals have an excellent working experience there. First Command Financial Services is rated 22% above average by Financial Advisor Associate professionals compared to other employers within the Financial Services industry (3.6 stars).

Reviews by job title

141 reviews
4.0
Jul 31, 2023

Important Work, Great Work Climate

Recommend
CEO approval
Business Outlook

Pros

Great flexibility in schedule, valued by leadership, opportunities for growth in either professional development or corporate promotion. Great bonus and incentive programs

Cons

Pay for training is woefully low when becoming a new advisor. Commissions system is a mess. It's overly complicated and due for update.

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First Command Financial Services Response
2y
Thank you for taking time to share some of the benefits of a career as a First Command Financial Advisor. We seek to attract and retain talented people by providing employees and Advisors with opportunities to enhance their professional knowledge, develop leadership skills and grow within the organization. Our Advisors go through an extensive training program designed to equip them to succeed as independent contractors. Some of the benefits of that program include paying new Advisors during the training and licensing period and offering a full array of employee benefits. Through the program, our Advisors learn how to build and grow their own business, serve new clients and provide quality, face-to-face financial coaching. Our Advisors are eligible to earn a strong income through competitive industry commissions on sales of financial products, plus additional annual and deferred compensation. At First Command, we maintain an open-door policy and encourage employees and Advisors to communicate challenges with their leadership. We rely on employee surveys and Glassdoor reviews to gain critical insights and continue to improve, so thank you for your feedback.
3.0
Jul 24, 2023
Recommend
CEO approval
Business Outlook

Pros

The schedule is what you make it, but if you’re not scheduling meeting your not making money. The office environment was great and very social.

Cons

Marketing and advertising is very limited because of industry regulations. If you do not have a military background it is challenging to find clients. Client segment is very small as the services offered are almost exclusive for military personnel.

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First Command Financial Services Response
2y
Thank you for sharing your experience as a First Command Financial Advisor. At First Command, we regard our focus on the military as one of our biggest strengths. We are committed to supporting the lifelong financial security of our Nation’s military families. The mission of the company is incredibly important to our Advisors. They tell us that one of the most compelling elements of this career is the opportunity to serve military personnel and their families in a meaningful way. Throughout their careers, we equip our Advisors with tools for success, including an extensive training program, marketing resources and continued leadership development. The rewards of hard work and dedication are a satisfying career, a company that fully supports you, and the opportunity to help those who serve in their pursuit of lifelong financial security. We appreciate your perspective and thank you for taking time to share your experience.
4.0
May 7, 2023

Insurance Sales

Recommend
CEO approval
Business Outlook

Pros

Seems like they really care about their customer base.

Cons

During the onboarding process for the Financial Advisor position, insurance sales is not mentioned, but after starting at the office it's evident from everyday interactions and the metrics maintained using Salesforce software, that insurance sales is the biggest driver in their business model.

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First Command Financial Services Response
3y
Thank you for sharing your experience. Our Advisors tell us that one of the most compelling elements of this career is the opportunity to serve military personnel and their families in a meaningful way. Our Advisors go through an extensive training program designed to equip them to succeed as independent contractors. Advisors learn how to build and grow their own business, serve new clients and provide quality, face-to-face financial coaching. Regarding whole life insurance, our company does not focus on the sale of any specific type of financial product. Our Advisors offer products and services in the context of financial coaching through a comprehensive financial plan. First Command seeks Advisors who believe in this approach and always put our clients first. In this way, we maintain a culture that reflects the highest ethical standards and best practices of the financial services industry. Thank you for taking time to share your feedback.
Viewing 46 - 48 of 141 Reviews

Glassdoor has 634 First Command Financial Services reviews submitted anonymously by First Command Financial Services employees. Read employee reviews and ratings on Glassdoor to decide if First Command Financial Services is right for you.