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First Command Financial Services

Engaged Employer

First Command Financial Services Financial Advisor Associate reviews

4.4

81% would recommend to a friend

(141 total reviews)
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Mark Steffe

92% approve of CEO

87% positive business outlook

Financial Advisor Associate employees have rated First Command Financial Services with 4.4 out of 5 stars, based on 141 company reviews on Glassdoor. This indicates that most Financial Advisor Associate professionals have an excellent working experience there. First Command Financial Services is rated 22% above average by Financial Advisor Associate professionals compared to other employers within the Financial Services industry (3.6 stars).

Reviews by job title

141 reviews
5.0
Feb 16, 2022

Best career ever

Recommend
CEO approval
Business Outlook

Pros

Awesome work environment with driven individuals who are always striving to be the best for their clients. Taking that drive for excellence from the military and continuing to serve

Cons

You’re not guaranteed anything, which I think is a positive.

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First Command Financial Services Response
4y
Thank you for taking the time to share your positive experience and the benefits of a career with First Command. We seek to attract and retain talented people by providing employees with opportunities to enhance their professional knowledge and develop leadership skills. We’re committed to creating and sustaining a culture that inspires our employees and makes them feel appreciated and part of the First Command family. The mission of our company is incredibly important to our employees and Advisors. They tell us that one of the most compelling elements of this career is the opportunity to serve military personnel and their families in a meaningful way. We appreciate your feedback and thank you for taking the time to share your experience.
1.0
Feb 8, 2022
Recommend
CEO approval
Business Outlook

Pros

Salary base while business gets started

Cons

No support from administration Manipulative, Unethical leadership Cutthroat Culture Inappropriate and unsuitable financial recommendations to clients

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First Command Financial Services Response
4y
Thank you for sharing your perspective. We appreciate your comments on the compensation program we provide to our new Advisors. We are committed to creating and sustaining a positive culture that inspires our Advisors and employees and makes them feel appreciated. First Command maintains an open-door policy, and we encourage Advisors and employees to discuss business-related problems with their supervisors or management. In a recent employee experience survey, more than 90 percent of employees said they have confidence in the leadership of our organization and believe leaders care about their employees’ well-being. Our financial recommendations to clients are made in the context of financial coaching through a comprehensive financial plan. We seek Advisors who believe in this approach and always put our clients first. In this way, we maintain a culture that reflects the highest ethical standards and best practices of the financial services industry. We appreciate your feedback and thank you for taking the time to share your experience.
3.0
Jan 20, 2022
Recommend
CEO approval
Business Outlook

Pros

Great teams in most locations, clear vision and mission (military), ability to help families, training and development.

Cons

Cost of operation is one of highest in the industry, have to sell whole life insurance to maximize recognition and income, technology is lagging, compensation is among lowest in industry, success is mostly determined by if you are in a military market--incentives are tied to military sales.

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First Command Financial Services Response
4y
Thank you for your feedback. Our Advisors tell us that one of the most compelling elements of this career is the opportunity to serve military personnel and their families in a meaningful way. That means providing quality, face-to-face financial coaching. Regarding your comments on whole life insurance – our company does not focus on the sale of any specific type of financial product. Our Advisors offer products and services in the context of a comprehensive financial plan. We maintain a culture that reflects the highest ethical standards and best practices of the financial services industry. Regarding the cost of operation, it’s important to note that office bills and other expenses are part of the financial responsibilities that come with being an independent contractor. Instead of receiving a salary and benefits, our Advisors earn competitive commissions and bonuses. And from that money they pay their business expenses. The rewards of hard work and dedication are a satisfying career, a company that fully supports you, and the opportunity to help those who serve in their pursuit of lifelong financial security. Thank you for taking the time to share your experience.
Viewing 79 - 81 of 141 Reviews

Glassdoor has 634 First Command Financial Services reviews submitted anonymously by First Command Financial Services employees. Read employee reviews and ratings on Glassdoor to decide if First Command Financial Services is right for you.