Is First Command Financial Services a good company to work for?

First Command Financial Services has an overall rating of 4.4 out of 5, based on over 634 reviews left anonymously by employees. This rating has been stable over the past 12 months. 87% of employees would recommend working at First Command Financial Services to a friend and 88% have a positive outlook for the business. The best reviews about First Command Financial Services have been left by employees working as District Advisor , Financial Advisor and Administrative Assistant .

Does First Command Financial Services pay their employees well?

According to anonymously submitted Glassdoor reviews, First Command Financial Services employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at First Command Financial Services. This rating has been stable over the past 12 months.

How satisfied are employees working at First Command Financial Services?

87% of First Command Financial Services employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated First Command Financial Services 4.3 out of 5 for work life balance, 4.6 for culture and values and 4.3 for career opportunities.

What are the top reviewed jobs at First Command Financial Services?

Financial Advisor (158) , Administrative Assistant (42) , District Advisor (13) , Advisor (7) , Financial Advisor Trainee (6) , Office Manager (6) , Vice President (6) , Intern (5) , Marketing (5) , Trader (5) , Director (4) , Executive Assistant (4) , Accountant (3) , Associate Director (3) , Customer Service Representative (3)

What are the pros of working at First Command Financial Services according to real employee reviews?

"The culture here is great" ((in 45 reviews)); "Great people and you are appreciated" ((in 42 reviews)); "Great training to get licensed and started in the industry." ((in 23 reviews)); "Benefits are good" ((in 23 reviews)); "Great leadership and mentors to guide you" ((in 19 reviews))

What are the cons of working at First Command Financial Services according to real employee reviews?

"Low pay Mediocre benefits Pay Increases / Merit raises" ((in 17 reviews)); "Focus on whole life insurance when this may not be the best option for all clients." ((in 15 reviews)); "Poor Management & lack of employee motivation" ((in 15 reviews)); "Low salary provided by organisation" ((in 11 reviews)); "Commission and compensation is confusing." ((in 11 reviews))

What are employees saying about First Command Financial Services layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about First Command Financial Services layoffs and their outlook for job security at First Command Financial Services in 2026.

What are the top reviewed First Command Financial Services locations?

Fort Worth , Colorado Springs , San Antonio , Dallas-Fort Worth , San Diego , Annapolis , Charleston , Mount Laurel , Austin , Orlando , Oak Brook , Alexandria , Dallas , Oceanside , Pensacola , Tampa , Evans , Colonial Heights , Woodbridge , Saint Robert , Anchorage , Papillion , Lawton , Oklahoma City , Washington , Fayetteville , Biloxi , Clarksville , Aurora , Lakewood

First Command Financial Services reviews

4.4

87% would recommend to a friend

(577 total reviews)

Mark Steffe

92% approve of CEO

88% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

First Command Financial Services has an employee rating of 4.4 out of 5 stars, based on 577 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The First Command Financial Services employee rating is 22% above average for employers within the Financial Services industry (3.6 stars).

Reviews by job title

577 reviews

4.0

Oct 3, 2024

Enjoyable Work with Opportunities for Growth

Financial planning personnel

Recommend

CEO approval

Business Outlook

Pros

Work life balance ESOP Supportive culture Professional development opportunities Hybrid work schedule A company that truly cares about clients and employees Worthwhile mission: Coaching those who serve in their pursuit of financial security

Cons

Maternity leave: 8 weeks paid leave whereas many other companies in the industry provide 12-16 weeks paid maternity leave No 401k Match Opportunity for increased compensation: Pay raises are just 1-3%

First Command Financial Services Response

1y

Thank you for taking the time to provide feedback. First Command is owned by employees through an employee stock ownership plan (ESOP) and we encourage our people to exercise their ownership by providing feedback that will help us create a positive environment for all. A key part of that positive environment is our focus on serving those who serve. Our employees and Advisors tell us that one of the most compelling elements of this career is the opportunity to serve military personnel and their families in a meaningful way. Our Advisors and employees always put our clients first and offer products and services in the context of a comprehensive financial plan (thank to the support from your team). The result is a culture that reflects the high ethical standards and best practices of the financial services industry. Again, thank you for taking the time to share your experiences.

5.0

Oct 3, 2024

Great place to work

Senior instructional designer

Recommend

CEO approval

Business Outlook

Pros

Company with ethics Great benefits Traditional work ethics and environment - fun too Hybrid work schedule Stability - stable growth company

Cons

There are many layers of supervisors Sometimes, a feeling of being disconnected from business results

First Command Financial Services Response

1y

Thank you for sharing your review with us. At First Command, we are committed to creating and nurturing a positive environment for all. Encouraging feedback and constructive criticism is part of that commitment. Your comments on organizational structure and feeling disconnected are important. Regarding business results, we encourage you to join us for our bi-monthly Town Halls and CEO Forums where updates are given by our CEO, the executive leadership team, and business unit leaders. We also make them available on OneNet afterward if you aren't able to attend in person or on teams. Thank you for taking the time to share your perspective. We will share your comments with our Leadership team.

4.0

Oct 2, 2024

Great place to work

Sr data engineer

Recommend

CEO approval

Business Outlook

Pros

1.Supportive management and team-oriented culture 2.Opportunities for professional development and career growth

Cons

I haven't experienced any major downsides,

First Command Financial Services Response

1y

Thank you for taking a moment to review us. We are thrilled to hear that you are experiencing our incredible culture in your team and from leadership. We are committed to creating and sustaining a culture that inspires our employees and makes them feel appreciated and part of the First Command family. Encouraging feedback and constructive criticism is part of that commitment. We focus on providing our employees with opportunities for professional growth, and we reward them through an attractive compensation and benefits program. We offer competitive pay determined by third-party studies of employers in our market area, which is supplemented with a generous benefits package. In addition, as an employee-owned company, First Command offers an Employee Stock Ownership Program to qualified employees. This valuable retirement benefit is funded entirely by company contributions. We appreciate you taking the time to share your experience.

Viewing 331 - 333 of 577 Reviews

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