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First Command Financial Services

Engaged Employer

First Command Financial Services reviews

4.4

87% would recommend to a friend

(576 total reviews)
avatar

Mark Steffe

92% approve of CEO

88% positive business outlook

First Command Financial Services has an employee rating of 4.4 out of 5 stars, based on 576 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The First Command Financial Services employee rating is 22% above average for employers within the Financial Services industry (3.6 stars).

Reviews by job title

576 reviews
5.0
Dec 28, 2021
Recommend
CEO approval
Business Outlook

Pros

Understanding upper management, flexible schedule, family feel,

Cons

A degree gets you further than experience or knowledge, but tuition assistance is offered

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First Command Financial Services Response
4y
Thank you for taking the time to share your positive experience and the benefits of a career with First Command. We are committed to creating and sustaining a culture that inspires our employees and makes them feel appreciated and part of the First Command family. We focus on providing our employees with opportunities for professional growth, and we reward them through an attractive compensation and benefits program. We appreciate your feedback and thank you for taking the time to share your experience.
2.0
Dec 2, 2021

Okay Company

Recommend
CEO approval
Business Outlook

Pros

Great people Good benefits Huge amount of resources

Cons

Horrible management Hard to receive recognition

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First Command Financial Services Response
4y
Thank you for taking the time to share your experience and the benefits of a career with First Command. We are committed to creating and sustaining a culture that inspires our employees and makes them feel recognized, appreciated and informed. Encouraging feedback and constructive criticism from our employees is part of that commitment. Employees are invited to share their experiences so we can address any shortcomings and bring positive change to the organization. First Command maintains an open-door policy, and we encourage employees to communicate problems to their supervisors or management. Again, thank you for taking the time to share your experience.
2.0
Nov 29, 2021
Recommend
CEO approval
Business Outlook

Pros

The work is fine and generally I am left to be self sufficient. They have paid for additional certifications.

Cons

Little to no diversity efforts. Poor culture leads to poor office interactions. People are called "hood rats" or told "bye Felicia" and HR does not take these things seriously Base pay is below market rates. Return to office is mandatory 2 days a week. "Merit" increase was only 3%, less than inflation. No 401k matching. The esop contributions are on a very long 6 year vesting schedule. Poor training leaves you unprepared do deal with issues that may arise, even 3 years into the job. Often there is 1 person who knows the answer to, or has access to fix and issue, and if that person is out of office, you must wait for their return for a resolution.

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First Command Financial Services Response
4y
We are committed to creating and sustaining a culture that inspires our employees and makes them feel appreciated and part of the First Command family. Encouraging feedback and constructive criticism is part of that commitment. Your comment on compensation is an important one. We focus on providing our employees with extensive training and opportunities for professional growth, and we reward them through an attractive compensation and benefits program. We offer competitive pay determined by third-party studies of employers in our market area, which is supplemented with a generous benefits package. In addition, as an employee-owned company, First Command offers an Employee Stock Ownership Program to qualified employees. This valuable retirement benefit is funded entirely by company contributions. At First Command, we recognize and appreciate the value of a diverse workforce, and we foster an inclusive environment where feedback is encouraged. Thank you again for taking the time to share your experience.
Viewing 337 - 339 of 576 Reviews

Glassdoor has 633 First Command Financial Services reviews submitted anonymously by First Command Financial Services employees. Read employee reviews and ratings on Glassdoor to decide if First Command Financial Services is right for you.