employer cover photo
employer logo
employer logo

First Command Financial Services

Engaged Employer

First Command Financial Services reviews

4.4

87% would recommend to a friend

(576 total reviews)
avatar

Mark Steffe

92% approve of CEO

88% positive business outlook

First Command Financial Services has an employee rating of 4.4 out of 5 stars, based on 576 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The First Command Financial Services employee rating is 22% above average for employers within the Financial Services industry (3.6 stars).

Reviews by job title

576 reviews
5.0
Oct 20, 2021

Exceptional People & Exceptional Place

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Trustworthy leadership - Supportive teammates - Employees are appreciated for a job well done - Employees and their families are a priority

Cons

No downsides working for First Command! It's a great place to serve!!

avatar
First Command Financial Services Response
4y
Thank you for taking the time to share your positive experience and the benefits of a career with First Command. We seek to attract and retain talented people by providing employees with opportunities to enhance their professional knowledge and develop leadership skills. We are committed to creating and sustaining a culture that inspires our employees and makes them feel appreciated and part of the First Command family. We appreciate your feedback and thank you for taking the time to share your experience.
1.0
Oct 19, 2021
Recommend
CEO approval
Business Outlook

Pros

Hard to think of any. Gated parking garage is nice, I spent a little over a year here and made no professional progress whatsoever.

Cons

They make you stay in your role for at least a year before you can even think about moving anywhere else. Places like Robinhood only require 6 months. VERY little opportunities for advancement. Most of the senior leadership is within a few years of retirement and clearly does not want to change how they've been running things for the past 20 years. They're offering a banking product that doesnt even have a fully functional app. Call Volumes and dealing with customers who aren't even affiliated with the company antiquated systems and working conditions poor interdepartmental communication

avatar
First Command Financial Services Response
4y
Thank you for sharing your feedback. At First Command, we maintain our strong culture and mission by attracting and retaining talented people. We focus on providing our employees with opportunities to enhance their professional knowledge, develop leadership skills and grow within the organization. As part of our commitment to our clients and employees, we are dedicated to making continuous investments in our processes, systems and digital capabilities to enable ongoing business growth and continued servicing of our clients. Thank you again for your feedback and for sharing your experience.
5.0
Sep 15, 2021

Amazing Company

Recommend
CEO approval
Business Outlook

Pros

Work life balance, ESOP, culture

Cons

Only one home office location.

avatar
First Command Financial Services Response
4y
Thank you for sharing some of the benefits of a career with First Command. We are committed to creating and sustaining a culture that inspires our employees and makes them feel appreciated and a part of the First Command family. We focus on providing our employees with opportunities for professional growth, and we reward them through an attractive compensation and benefits program. In addition to competitive pay and a generous benefits package, as an employee-owned company, we offer an Employee Stock Ownership Program to qualified employees. This valuable retirement benefit is funded entirely by company contributions. We appreciate you taking the time to share your positive experience at First Command.
Viewing 343 - 345 of 576 Reviews

Glassdoor has 633 First Command Financial Services reviews submitted anonymously by First Command Financial Services employees. Read employee reviews and ratings on Glassdoor to decide if First Command Financial Services is right for you.