Is First Command Financial Services a good company to work for?

First Command Financial Services has an overall rating of 4.4 out of 5, based on over 634 reviews left anonymously by employees. This rating has been stable over the past 12 months. 87% of employees would recommend working at First Command Financial Services to a friend and 88% have a positive outlook for the business. The best reviews about First Command Financial Services have been left by employees working as District Advisor , Financial Advisor and Administrative Assistant .

Does First Command Financial Services pay their employees well?

According to anonymously submitted Glassdoor reviews, First Command Financial Services employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at First Command Financial Services. This rating has been stable over the past 12 months.

How satisfied are employees working at First Command Financial Services?

87% of First Command Financial Services employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated First Command Financial Services 4.3 out of 5 for work life balance, 4.6 for culture and values and 4.3 for career opportunities.

What are the top reviewed jobs at First Command Financial Services?

Financial Advisor (158) , Administrative Assistant (42) , District Advisor (13) , Advisor (7) , Financial Advisor Trainee (6) , Office Manager (6) , Vice President (6) , Intern (5) , Marketing (5) , Trader (5) , Director (4) , Executive Assistant (4) , Accountant (3) , Associate Director (3) , Customer Service Representative (3)

What are the pros of working at First Command Financial Services according to real employee reviews?

"The culture here is great" ((in 44 reviews)); "Great people and you are appreciated" ((in 40 reviews)); "Benefits are good" ((in 23 reviews)); "They also have great training on the Federal Employee market." ((in 20 reviews)); "Great leadership and mentors to guide you" ((in 18 reviews))

What are the cons of working at First Command Financial Services according to real employee reviews?

"Low pay Mediocre benefits Pay Increases / Merit raises" ((in 16 reviews)); "It was clear from day one that the only thing they want you to sell is whole life insurance." ((in 15 reviews)); "Poor Management & lack of employee motivation" ((in 14 reviews)); "Low salary provided by organisation" ((in 9 reviews)); "Long hours while building your business" ((in 7 reviews))

What are employees saying about First Command Financial Services layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about First Command Financial Services layoffs and their outlook for job security at First Command Financial Services in 2026.

What are the top reviewed First Command Financial Services locations?

Fort Worth , Colorado Springs , San Antonio , Dallas-Fort Worth , San Diego , Annapolis , Charleston , Mount Laurel , Austin , Orlando , Oak Brook , Alexandria , Dallas , Oceanside , Pensacola , Tampa , Evans , Colonial Heights , Woodbridge , Saint Robert , Anchorage , Papillion , Lawton , Oklahoma City , Washington , Fayetteville , Biloxi , Clarksville , Aurora , Lakewood

First Command Financial Services reviews

4.4

87% would recommend to a friend

(577 total reviews)

Mark Steffe

92% approve of CEO

88% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (577 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

First Command Financial Services has an employee rating of 4.4 out of 5 stars, based on 577 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The First Command Financial Services employee rating is 22% above average for employers within the Financial Services industry (3.6 stars).

Reviews by job title

577 reviews

2.0

Sep 11, 2024

Help Military

District manager

Recommend

CEO approval

Business Outlook

Pros

Helping military members straighten out their insurance needs.

Cons

Manipulating service members for the benefit of the company

First Command Financial Services Response

1y

Thank you for sharing your perspective. Our mission at First Command is incredibly important to our employees and Advisors. They tell us that one of the most compelling elements of this career is the opportunity to serve military personnel and their families in a meaningful way. Military families are our focus and reason for existence. Our Advisors offer products and services in the context of financial coaching through a comprehensive financial plan. Financial coaching is our Mission, and financial planning and advice are our primary offerings. We waive financial planning fees for our active duty clients and make sure the cost of the financial plan is not an impediment to military families getting started as early as possible on their path to pursuing financial security. First Command seeks Advisors who believe in this approach and always put our clients first. In this way, we maintain a culture that reflects the high ethical standards and best practices of the financial services industry. We will be sharing your feedback with leadership.

1.0

Sep 3, 2024

Pure Descrimination

Customer service specialist i

Recommend

CEO approval

Business Outlook

Pros

This company has a Fitness Center onsite.

Cons

Do to my anxiety and depression was told that that is just an excuse and not a real mental disability. Recorded conversations as proof.

First Command Financial Services Response

1y

Thank you for sharing your experience with us. First Command is committed to creating and sustaining a culture that inspires our employees and makes them feel appreciated. Employees are invited to share their experiences so we can address any shortcomings and bring positive change to the organization. Please contact our Human Resources department so we can learn more and address your concerns.

3.0

Aug 22, 2024

Tyrant Advisors

Administrative assistant

Recommend

CEO approval

Business Outlook

Pros

Holidays off, some advisors give you bonuses if they feel generous in sharing the ones they earn

Cons

Administrative Assistants are hired directly by the Financial Advisor, sometimes this means you work for a tyrant. I worked for a woman who in a years time went through close to 15 people in my position. In the interview she stated she would give 6 months training but would demean her employees and micromanage them. Her employees never left the 6 months training period. There was nobody to report her behavior to because the advisors are considered “small business owners” so they just rented their space. Absolutely no accountability for the advisors actions.

First Command Financial Services Response

1y

Thank you for sharing your perspective with us. It is unfortunate to hear about the situation you’re describing. At First Command, we are committed to attracting and retaining talented people by creating and sustaining a culture that inspires our employees, independent Advisors, and staff with the goal of making them feel valued as part of our larger team. Encouraging feedback and constructive criticism from our employees, independent Advisors, and staff is part of that commitment. All are invited to share their experiences so we can address any shortcomings and bring positive change to the organization. We encourage employees to communicate challenges like the one you’re describing to their supervisors or management, including Field leadership. We will be sharing your feedback with our leadership team so we can continue to improve.

Viewing 346 - 348 of 577 Reviews

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Senior Financial Advisor – Experienced Professionals

Senior Financial Advisor – Experienced Professionals

Jacksonville Beach, FL