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      First Command Financial Services

      Engaged Employer

      First Command Financial Services reviews

      4.4

      87% would recommend to a friend

      (576 total reviews)
      avatar

      Mark Steffe

      92% approve of CEO

      88% positive business outlook

      Ratings by demographic groups

      First Command Financial Services has an employee rating of 4.4 out of 5 stars, based on 576 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The First Command Financial Services employee rating is 22% above average for employers within the Financial Services industry (3.6 stars).

      Reviews by job title

      576 reviews
      5.0
      Aug 22, 2025

      First Command for life

      District advisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      I can't say enough about the career opportunity that First Command has given me. Opportunities to focus on helping military families, while also making a great living! I've enjoyed numerous positions with First Command

      Cons

      If you're not a self-starter and don't want to work hard for the mission, your pay is directly related to your willingness to engage and coach military families.

      avatar
      First Command Financial Services Response
      10mo
      We’re honored to have earned your trust and commitment over the years. Thank you for your dedication to helping military families and for being a powerful ambassador for our mission. Your feedback captures the heart of what makes a career here so rewarding. We’re proud to have you on the team.
      5.0
      Aug 4, 2025

      Great Company!

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great People Great Mission Everyone is moving in the same direction from the top down Comp and incentives are solid and motivating

      Cons

      A lot of change is on the horizon that comes with challenges.

      avatar
      First Command Financial Services Response
      10mo
      We appreciate your positive feedback and are thrilled that you’ve experienced strong alignment, motivation, and purpose during your first year. Change can bring challenges, and your commitment to our mission and values helps drive progress. We’re glad you’re on this journey with us.
      5.0
      Aug 3, 2025

      An Amazing Mission

      Financial advisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Taking care of our nation's military families (past, present, and future) is a cause that helps fulfill my destiny in life which is to love these individuals when I provide the necessary guidance and fiduciary advice to fulfill their hopes and dreams when making financial decisions. But most important, to be their light when tragedy strikes and things are not so bright. There is no better calling than to serve those who serve us.

      Cons

      It's a dynamic and changing industry. Integrating systems and processes is no easy task and making it scalable is challenging for all. You can change some areas and ignore or delay others, but that can lead to disconnect and frustration. Our culture, systems, processes, supervision, oversight, business partners, and products are all integrated and our transformation needs to evolve together in all areas. Transform in harmony, not as separate components/entities.

      avatar
      First Command Financial Services Response
      10mo
      Thank you for your thoughtful review and your long-term commitment to our mission. Your words beautifully capture the heart of what it means to serve military families. We appreciate your honesty about the challenges of integration and transformation. It’s a strong reminder that growth must be holistic and intentional. Your insights are helping us move forward.
      Viewing 34 - 36 of 576 Reviews
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      ReviewsFirst Command Financial Services reviews

      Glassdoor has 633 First Command Financial Services reviews submitted anonymously by First Command Financial Services employees. Read employee reviews and ratings on Glassdoor to decide if First Command Financial Services is right for you.