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First Command Financial Services

Engaged Employer

First Command Financial Services reviews

4.4

87% would recommend to a friend

(576 total reviews)
avatar

Mark Steffe

92% approve of CEO

88% positive business outlook

First Command Financial Services has an employee rating of 4.4 out of 5 stars, based on 576 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The First Command Financial Services employee rating is 22% above average for employers within the Financial Services industry (3.6 stars).

Reviews by job title

576 reviews
5.0
May 24, 2021
Recommend
CEO approval
Business Outlook

Pros

Culture, work schedule, great management, and pay/benefits

Cons

I do not have any cons to share.

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First Command Financial Services Response
5y
Thank you for taking the time to share your positive experience and the benefits of a career with First Command. We are committed to creating and sustaining a culture that inspires our employees and makes them feel appreciated and part of the First Command family. We focus on providing our employees with opportunities for professional growth, and we reward them through an attractive compensation and benefits program. We appreciate your feedback and thank you for taking the time to share your experience.
5.0
May 20, 2021

Great Company

Recommend
CEO approval
Business Outlook

Pros

Mission, culture, family friendly, flexible schedules, career development

Cons

Systems (but we are working to improve)

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First Command Financial Services Response
5y
Thank you for sharing your positive experience at First Command and the benefits of working for our company. We are committed to creating and sustaining a culture that inspires our employees and makes them feel appreciated and part of the First Command family. We seek to attract and retain talented people by providing our employees with opportunities to enhance their professional knowledge and grow within the organization. We appreciate your recognition of our recent efforts in the advancement of our systems and technology, as we are committed to making continuous investments in our digital capabilities. The pandemic prompted us to accelerate our efforts and we quickly launched new digital engagement tools to enable ongoing business growth and continued servicing of existing clients. Thank you again for your feedback and for sharing your experience.
1.0
May 18, 2021

Terrible work environment in a local office

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great advisors and staff who hold each other accountable.

Cons

Terrible new leadership allowing a family member to walk over the place causing hostile work environment.

avatar
First Command Financial Services Response
5y
Thank you for sharing your perspective. We are committed to creating and sustaining a culture that inspires our employees and makes them feel appreciated. Encouraging feedback and constructive criticism is part of that commitment. First Command maintains an open-door policy, and we encourage employees to discuss business-related problems with their supervisors or management. Employee surveys and Glassdoor reviews provide us critical insights. We will be sure to make our leadership aware of your concerns so we can continue to improve.
Viewing 364 - 366 of 576 Reviews

Glassdoor has 633 First Command Financial Services reviews submitted anonymously by First Command Financial Services employees. Read employee reviews and ratings on Glassdoor to decide if First Command Financial Services is right for you.