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First Command Financial Services

Engaged Employer

First Command Financial Services reviews

4.4

87% would recommend to a friend

(578 total reviews)
avatar

Mark Steffe

92% approve of CEO

88% positive business outlook

First Command Financial Services has an employee rating of 4.4 out of 5 stars, based on 578 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The First Command Financial Services employee rating is 22% above average for employers within the Financial Services industry (3.6 stars).

Reviews by job title

578 reviews
5.0
May 14, 2024
Recommend
CEO approval
Business Outlook

Pros

First Command has a wonderful culture. As a home office employee, they value the work-life balance and offer extra "flex" PTO days to support that. They're always striving to improve the experience for employees and clients alike. I've worked both in the field and at home office and have had a great experience overall.

Cons

As a field advisor, you're income is entirely tied to how well you do. Each office is also different in support and training.

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First Command Financial Services Response
2y
Thank you for sharing your experiences as a Field member and as part of our Home Office. Many of our Advisors tell us that one of the most compelling elements of this career is the opportunity to serve military personnel and their families in a meaningful way. The mission of our company is also incredibly important to our employees at the Home Office. Our Advisors go through an extensive training program designed to equip them to serve our clients as independent contractors. Advisors learn how to build and grow their own business, serve new clients and provide face-to-face financial coaching. At the Home Office, we seek to attract and retain talented people by providing employees with opportunities to enhance their professional knowledge and develop leadership skills. We are committed to creating and sustaining a culture that inspires our employees and makes them feel appreciated and part of the First Command family. Thank you for taking the time to review us. We're excited you're on the team.
4.0
May 9, 2024
Recommend
CEO approval
Business Outlook

Pros

All the people you work with are incredibly kind and root for each other.

Cons

Doesn't feel like they help clients with their best interests in mind. Just an avenue to sell whole life insurance.

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First Command Financial Services Response
2y
Thank you for your feedback with us. We are committed to creating and sustaining a culture that inspires our employees and makes them feel appreciated and part of the First Command family. Regarding your comments on whole life insurance – our company does not focus on the sale of any specific type of financial product. Our Advisors offer products and services in the context of financial coaching through a comprehensive financial plan. First Command seeks Advisors who believe in this approach and always put our clients first. In this way, we maintain a culture that reflects the high ethical standards and best practices of the financial services industry. We appreciate you taking the time to share your experience with us. We will be sharing your comments with our leadership team.
5.0
May 7, 2024
Recommend
CEO approval
Business Outlook

Pros

There is great support from the company as well as training for getting into finance without a background in the field. Amazing team and work culture.

Cons

Have to build your own leads and possibilities. Do not expect anyone to just walk through the door and fall in your lap.

avatar
First Command Financial Services Response
2y
Thank you for taking the time to share your experience as a First Command Financial Advisor. The mission of the company is incredibly important to our Advisors. They tell us that one of the most compelling elements of this career is the opportunity to serve military personnel and their families in a meaningful way. Our Advisors go through an extensive training program designed to equip them to act as independent contractors. Advisors learn how to build and grow their own business, serve new clients and provide face-to-face financial coaching. They learn how to coach our clients to become financially disciplined and confident in their pursuit of financial security. We appreciate your feedback and thank you for taking the time to share your experience.
Viewing 364 - 366 of 578 Reviews

Glassdoor has 635 First Command Financial Services reviews submitted anonymously by First Command Financial Services employees. Read employee reviews and ratings on Glassdoor to decide if First Command Financial Services is right for you.