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First Command Financial Services

Engaged Employer

First Command Financial Services reviews

4.4

87% would recommend to a friend

(578 total reviews)
avatar

Mark Steffe

92% approve of CEO

88% positive business outlook

First Command Financial Services has an employee rating of 4.4 out of 5 stars, based on 578 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The First Command Financial Services employee rating is 22% above average for employers within the Financial Services industry (3.6 stars).

Reviews by job title

578 reviews
5.0
Jul 26, 2023
Recommend
CEO approval
Business Outlook

Pros

A mission that I can stand behind, and coworkers who are passionate about what they do.

Cons

Not enough communication between field and home office or different home office groups.

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First Command Financial Services Response
2y
Thank you for sharing your positive First Command experience. We are committed to creating and sustaining a culture that inspires our employees and makes them feel appreciated and part of the First Command family. The mission of our company is incredibly important to our employees and Advisors. They tell us that one of the most compelling elements of this career is the opportunity to serve military personnel and their families in a meaningful way. At First Command, our leadership team is committed to transparency and open communication with employees and Advisors. We maintain an open-door policy and encourage employees to communicate concerns with their manager. We rely on employee surveys and Glassdoor reviews to gain critical insights and continue to improve, so thank you for your feedback.
5.0
Jul 11, 2023
Recommend
CEO approval
Business Outlook

Pros

Great balance for working parents.

Cons

Slightly lower pay than other areas around.

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First Command Financial Services Response
3y
Thank you for taking time to share your positive First Command experience. We maintain our strong culture and mission by attracting and retaining talented people. We focus on providing our employees with opportunities for professional growth and reward them through an attractive compensation and benefits program, including paid time off, paid parental leave and a flexible, hybrid work environment. We offer competitive pay determined by third-party studies of employers in our market area, which is supplemented with a generous benefits package. In addition, as an employee-owned company, First Command offers an Employee Stock Ownership Program to qualified employees. This valuable retirement benefit is funded entirely by company contributions. Thank you again for sharing your experience.
3.0
Jul 5, 2023

Ok

Recommend
CEO approval
Business Outlook

Pros

You get a pay check every other week.

Cons

IT is way out of date.

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First Command Financial Services Response
3y
Thank you for providing your feedback. As an employee-owned company, we are committed to creating and sustaining a culture that inspires and rewards our employees and makes them feel appreciated and part of the First Command family. As part of that commitment, we are dedicated to making continuous investments in our processes and technology to enable ongoing business growth and enhance our client experience. We rely on employee surveys and Glassdoor reviews to gain critical insights and continue to improve, so thank you for sharing your feedback.
Viewing 394 - 396 of 578 Reviews

Glassdoor has 635 First Command Financial Services reviews submitted anonymously by First Command Financial Services employees. Read employee reviews and ratings on Glassdoor to decide if First Command Financial Services is right for you.