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First Command Financial Services

Engaged Employer

First Command Financial Services reviews

4.4

87% would recommend to a friend

(578 total reviews)
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Mark Steffe

92% approve of CEO

88% positive business outlook

First Command Financial Services has an employee rating of 4.4 out of 5 stars, based on 578 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The First Command Financial Services employee rating is 22% above average for employers within the Financial Services industry (3.6 stars).

Reviews by job title

578 reviews
5.0
Feb 24, 2023
Recommend
CEO approval
Business Outlook

Pros

Flexibility, teamwork, great communication, leaderships, opportunities for growth, personal development

Cons

Job security. In this position you work directly with a Financial Advisor. If something were to happen to this advisor, such as they leave the company, your job could be at stake as well. It's best to try and get employed with multiple advisors.

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First Command Financial Services Response
2y
Thank you for taking time to share your positive experience and the benefits of a career with First Command, including scheduling flexibility, a supportive team and opportunities for growth and professional development. At First Command, we are committed to attracting and retaining talented people. Employees in our Home Office in Fort Worth, Texas, enjoy an attractive compensation package. Local Advisors set the pay and benefits for their office managers and other support staff professionals in our local offices. In all cases, the goal is to attract the best people and reward them for committed service. Thank you for taking time to share your feedback.
5.0
Feb 24, 2023

Family First Company

Recommend
CEO approval
Business Outlook

Pros

At First Command, the culture is different from any other financial firm. This industry can be aggressive, but advisors work together to help each other succeed because they genuinely care. This company values family first, and it is seen from leadership on down. I am grateful I can work for a company where I can leave work on a whim for a sick child or take my family on a vacation after a hard year's work. We do lots of family friendly events, so our kids all know each other as well. The training this company gives advisors is also wonderful- there are so many resources and experts to reach out to when an advisor has questions on something they might not have expertise in.

Cons

Much of the compensation is deferred, so the first few years of work can be a struggle for a new advisor financially. Especially if it is the only income for that family. Much of the day-to-day training for new advisors falls on the district level, so the training received can vary across the company.

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First Command Financial Services Response
3y
Thank you for sharing some of the benefits of a career with First Command, including scheduling flexibility and extensive training. We are committed to creating and sustaining a culture that inspires our employees and Advisors and makes them feel appreciated, supported and part of the First Command family. Our Advisors go through a structured and extensive training program designed to equip them to succeed as independent contractors. Through the program, Advisors learn how to build and grow their own business, serve new clients and provide quality, face-to-face financial coaching. They learn how to coach our clients to become financially disciplined and confident in their pursuit of financial security. Advisors are offered a full array of employee benefits and are salaried during the training period. Our Advisors are eligible to earn a strong income through competitive industry commissions on sales of financial products, plus additional annual and deferred compensation. We appreciate your thoughtful feedback and thank you for taking time to share your experience.
5.0
Feb 23, 2023

One Year In

Recommend
CEO approval
Business Outlook

Pros

- flexible schedule - great opportunity for a higher pay as you build your business - company provides a lot of equipment and budget for a starting advisor

Cons

- Low starting wages for intern

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First Command Financial Services Response
3y
Thank you for sharing some of the benefits of a career with First Command, including flexibility and support in building your business. One of our most valuable offerings is the Fast Start program, which provides intense professional development to prepare new people for success as independent Advisors. Some of the benefits of that program include paying new Advisors during the training period and offering a full array of employee benefits. Through the program, our Advisors learn how to build and grow their own business, serve new clients and provide quality, face-to-face financial coaching. Our Advisors are eligible to earn a strong income through competitive industry commissions on sales of financial products, plus additional annual and deferred compensation. We appreciate your feedback and thank you for taking time to share your experience.
Viewing 421 - 423 of 578 Reviews

Glassdoor has 635 First Command Financial Services reviews submitted anonymously by First Command Financial Services employees. Read employee reviews and ratings on Glassdoor to decide if First Command Financial Services is right for you.