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First Command Financial Services

Engaged Employer

First Command Financial Services reviews

4.4

87% would recommend to a friend

(576 total reviews)
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Mark Steffe

92% approve of CEO

88% positive business outlook

First Command Financial Services has an employee rating of 4.4 out of 5 stars, based on 576 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The First Command Financial Services employee rating is 22% above average for employers within the Financial Services industry (3.6 stars).

Reviews by job title

576 reviews
5.0
Apr 18, 2016

Advisor

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-- You're helping people who would not ordinarily come into contact with a financial advisor. -- Remaining a member of a military community. -- You're the CEO of your own business. -- You chose the people who work for you, based on the criteria you establish for serving your client. -- Having control of your time and your life, while assisting others in improving the quality of their lives.

Cons

Should you desire to call them "cons"-- -- You alone are responsible for your own success, and the company leadership will do everything possible to ensure you succeed. -- You need to be available when your clients are; so you will need to work some Saturdays to ensure both yours and your clients' success. -- Despite your delivering the best service and products possible, not everyone will heed your advice or take your recommendations; everyone has the freedom to choose, so anticipate that from the outset and don't let it destroy what your are there for. -- This isn't a job, it's a vocation, and one must bear in mind that one is planting shade trees under which one will never sit. -- It requires that you work hard; there's no "gimme". The harder you work and the more effort you put into this, the luckier you will be.

2.0
Apr 14, 2016

Great company, just not to work for.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

First Command is a company with a great mission and vision, helping the middle class prepare for their financial futures.

Cons

Their gateway program is horrid. It is designed to help them keep the top sellers, but the sales quota to stay employed is heavily skewed to the sales of one type of product. And if you happen to live in an area where that product does not sell, tough luck.

3.0
Apr 13, 2016

A good company, but could be better.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Overall my co-workers are great! They are responsible and dedicated to doing their jobs well. My commute is reasonable and the company works to be as flexible as possible with regard work/life balance.

Cons

Workload is not distributed appropriately. Some people struggle to meet deadlines while others are not fully engaged. When this concern is brought to the attention of management it falls upon deaf ears. There is a huge focus on "creating abundant lives" for clients and financial advisors, but it seems that this can sometimes be at the expense of corporate office employees.

Viewing 475 - 477 of 576 Reviews

Glassdoor has 633 First Command Financial Services reviews submitted anonymously by First Command Financial Services employees. Read employee reviews and ratings on Glassdoor to decide if First Command Financial Services is right for you.