Is First Command Financial Services a good company to work for?

First Command Financial Services has an overall rating of 4.4 out of 5, based on over 633 reviews left anonymously by employees. This rating has been stable over the past 12 months. 87% of employees would recommend working at First Command Financial Services to a friend and 88% have a positive outlook for the business. The best reviews about First Command Financial Services have been left by employees working as District Advisor , Financial Advisor and Administrative Assistant .

Does First Command Financial Services pay their employees well?

According to anonymously submitted Glassdoor reviews, First Command Financial Services employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at First Command Financial Services. This rating has been stable over the past 12 months.

How satisfied are employees working at First Command Financial Services?

87% of First Command Financial Services employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated First Command Financial Services 4.3 out of 5 for work life balance, 4.6 for culture and values and 4.3 for career opportunities.

What are the top reviewed jobs at First Command Financial Services?

Financial Advisor (158) , Administrative Assistant (42) , District Advisor (13) , Advisor (7) , Financial Advisor Trainee (6) , Office Manager (6) , Vice President (6) , Intern (5) , Marketing (5) , Trader (5) , Director (4) , Executive Assistant (4) , Accountant (3) , Associate Director (3) , Customer Service Representative (3)

What are the pros of working at First Command Financial Services according to real employee reviews?

"The culture here is great" ((in 46 reviews)); "Great people and you are appreciated" ((in 42 reviews)); "Benefits are great" ((in 23 reviews)); "great training and place to start" ((in 21 reviews)); "Great work life balance and co workers" ((in 16 reviews))

What are the cons of working at First Command Financial Services according to real employee reviews?

"Pay is low compared to industry averages" ((in 21 reviews)); "Focus on whole life insurance when this may not be the best option for all clients." ((in 18 reviews)); "Senior leadership has no personal, first hand experience as an advisor with the company" ((in 17 reviews)); "Poor Management & lack of employee motivation" ((in 12 reviews)); "Low salary provided by organisation" ((in 9 reviews))

What are employees saying about First Command Financial Services layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about First Command Financial Services layoffs and their outlook for job security at First Command Financial Services in 2026.

What are the top reviewed First Command Financial Services locations?

Fort Worth , Colorado Springs , San Antonio , Dallas-Fort Worth , San Diego , Annapolis , Charleston , Mount Laurel , Austin , Orlando , Oak Brook , Alexandria , Dallas , Oceanside , Pensacola , Tampa , Evans , Colonial Heights , Woodbridge , Saint Robert , Anchorage , Papillion , Lawton , Oklahoma City , Washington , Fayetteville , Biloxi , Clarksville , Aurora , Lakewood

First Command Financial Services reviews

4.4

87% would recommend to a friend

(576 total reviews)

Mark Steffe

92% approve of CEO

88% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

First Command Financial Services has an employee rating of 4.4 out of 5 stars, based on 576 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The First Command Financial Services employee rating is 22% above average for employers within the Financial Services industry (3.6 stars).

Reviews by job title

576 reviews

4.0

Apr 5, 2019

Build the Plan

Client

Recommend

CEO approval

Business Outlook

Pros

Agents Tied to your profession Incorporated military/government retirement plans effectively Never felt a high pressure sales pitch; always working to help ME achieve my goals.

Cons

Company's digital platforms, SM, and outreach see behind the times.

2.0

Apr 3, 2019

Meh

Administrative assistant

Recommend

CEO approval

Business Outlook

Pros

It was a job, my bills got paid but barley.

Cons

Pay, environment, pressure to complete other people’s work

First Command Financial Services Response

7y

First and foremost, thank you for providing your review. Please know we appreciate your feedback. As a company owned by its employees, First Command is committed to soliciting employee feedback on a regular basis to help us continually improve. This commitment has helped us achieve recognition as a 2019 Best Companies to Work for in Texas. I'm sorry to hear that you had a negative experience, and I will make our company leadership aware of your concerns. We are committed to improvement in all things.

5.0

Mar 9, 2018

One Team

Financial advisor

Recommend

CEO approval

Business Outlook

Pros

We are a family. We have our dysfunctional moments, but we have the best clients in the world. We serve those who serve in the pursuit of THEIR financial goals. We love our clients, and we mostly love each other. We serve on 1 team. Our home office support is the best in the WORLD. These people help us to help our clients as if they were their own. They are the duck feet paddling hard under the water. They are our friends. Our compliance and legal teams keep us above reproach with all regulatory agencies. Our Principals and DA's ensure that we are all operating at the highest fiduciary standards to ensure every recommendation is in our client’s best interests. When the DOL rules came out we were prepared and ahead of other companies with our compliance.

Cons

The company has some really wonderful people who are retiring.

Viewing 529 - 531 of 576 Reviews

Jobs at First Command Financial Services

Document Processing & Imaging Specialist

Fort Worth, TX

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Administrative Assistant

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Senior Experience Researcher and Designer

Division Operations Coordinator

Personal Banking Associate