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First Command Financial Services

Engaged Employer

First Command Financial Services reviews

4.4

87% would recommend to a friend

(576 total reviews)
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Mark Steffe

92% approve of CEO

88% positive business outlook

First Command Financial Services has an employee rating of 4.4 out of 5 stars, based on 576 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The First Command Financial Services employee rating is 22% above average for employers within the Financial Services industry (3.6 stars).

Reviews by job title

576 reviews
3.0
Jun 5, 2013

Good company to learn the basics

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Compensation is fair compared to work load. Family oriented, employee loyalty, Employee Stock Option Plan is very generous, they care about employee health, supportive of improving one's knowledge

Cons

The company as a whole struggles with change, even if it is critical to the growth of the company. Salaries are low compared to the market and even lower if you are promoted within.

4.0
Jun 3, 2013

I have worked in BIS for over 15 years

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great benefits, ESOP, 401(k), fitness center and others. Many feel health benefits are two expensive, but I thnk they are in line with other companies.

Cons

It is s small company so advancement opportunites can be limited, company needs to continue work on career path development ofr all emplyees.

1.0
May 16, 2013
Recommend
CEO approval
Business Outlook

Pros

I believe for the most part that many of the people that work here are good people.

Cons

This company claims to have "independant Contractors" as their Financial advisors, and in fact they are anything but. It was clear from day one that the only thing they want you to sell is whole life insurance. Their financial planning software only allows for the recommendation of whole life insurance, and I have been sepcifically told that they will not approve the sale of anything else. Their claim of comprehensive financial planning is completely false, they highly discourage investments in anything but their fee based account and also do not allow the sale of many investment products. In my 10 years in the business, I have never experienced a company using such out dated software and adopted such a one sided way of thinking. This company feels more like a multi level marketing company than a financial services organization. They have all advisors memorize a detailed script teaching them how to manipulate people into buying whole life insurance. If you are an advisor considering working for this company, you need to do your research and ask questions like: Why did the company experience a mass exodus of advisors and clients in the last 5 years, why is their compensation contract so much lower than the rest of the industry? The other point that is very bothersome to me is the fact that the company expresses their services to our nations military. In actuality what they are doing is preying on our men and women in our service. They explain that these men and women are used to taking orders and it is our job to tell them that they need to buy whole life insurance without any regard to the affordability or if it fits into our clients plan and goals. This company was started as a "good ole boys club" and that is exactly how it is today. If the company doesn't wake up and realize it is 2013, the company will not be here for much longer.

Viewing 547 - 549 of 576 Reviews

Glassdoor has 633 First Command Financial Services reviews submitted anonymously by First Command Financial Services employees. Read employee reviews and ratings on Glassdoor to decide if First Command Financial Services is right for you.