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      First Command Financial Services

      Engaged Employer

      First Command Financial Services reviews

      4.4

      87% would recommend to a friend

      (576 total reviews)
      avatar

      Mark Steffe

      92% approve of CEO

      88% positive business outlook

      Ratings by demographic groups

      First Command Financial Services has an employee rating of 4.4 out of 5 stars, based on 576 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The First Command Financial Services employee rating is 22% above average for employers within the Financial Services industry (3.6 stars).

      Reviews by job title

      576 reviews
      1.0
      Aug 25, 2010

      There are much better options in the financial services industry.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The parking garage and the work out center are great features. They keep the building in fine shape. Most of the employees truly care for each other.

      Cons

      Lack of communication between departments. Hold themselves out as planners but are really just selling products, and the product inventory is very limited. They love the commission heavy whole life policies and depend on the revenue streams from those policies to keep the back office afloat. They were fined $12 million dollars for the way that they did business and the senior leaders are dragging the field force back to those scripts and conversations that lead to the fines. Most advisors are just sales people dressed up as planners.

      4.0
      Aug 9, 2010

      First Command Financial Planning

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The vision and mission statement of the company are followed without fail. The company is growing and trying to adapt to an open market after dominating the closed military market for more than 45 yrs. Though the company is in a state of growth and change, it's still supportive and most worthwhile. The advisors, particularly, are really in a fabulous situation to mold a career for themselves, on their own terms. This is a fabulous opportunity for a young entrepreneurially-minded career person.

      Cons

      The downside is that this is a company whose branding isn't highly visible yet. So, there is a bit of a challenge to create the "buzz" already associated with other financial firms. The company is growing and changing, and one who is not able to be highly flexible will not like this career. Also, being in a support role and not in the corporate employ is very limiting. Working for an individual advisor is a challenge, as the financial and career growth opportunities are limited.

      1.0
      Jun 29, 2010

      Don't walk...Run if they call you

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The free gym in the basement and parking garage.

      Cons

      Unfair, shady practices. The company is crumbling from the inside out, while trying to maintain the appearance of stability. They cut costs by removing light bulbs, taking away straws and flatware, while the executives still drive their company paid luxury cars. Promotion is based on who you know or are related to and has nothing to do with competence or skill. There are no clear procedures for anything and there is chaos and disorganization throughout.

      Viewing 571 - 573 of 576 Reviews
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      ReviewsFirst Command Financial Services reviews

      Glassdoor has 633 First Command Financial Services reviews submitted anonymously by First Command Financial Services employees. Read employee reviews and ratings on Glassdoor to decide if First Command Financial Services is right for you.