Is First Command Financial Services a good company to work for?

First Command Financial Services has an overall rating of 4.4 out of 5, based on over 633 reviews left anonymously by employees. This rating has been stable over the past 12 months. 87% of employees would recommend working at First Command Financial Services to a friend and 88% have a positive outlook for the business. The best reviews about First Command Financial Services have been left by employees working as District Advisor , Financial Advisor and Administrative Assistant .

Does First Command Financial Services pay their employees well?

According to anonymously submitted Glassdoor reviews, First Command Financial Services employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at First Command Financial Services. This rating has been stable over the past 12 months.

How satisfied are employees working at First Command Financial Services?

87% of First Command Financial Services employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated First Command Financial Services 4.3 out of 5 for work life balance, 4.6 for culture and values and 4.3 for career opportunities.

What are the top reviewed jobs at First Command Financial Services?

Financial Advisor (158) , Administrative Assistant (42) , District Advisor (13) , Advisor (7) , Financial Advisor Trainee (6) , Office Manager (6) , Vice President (6) , Intern (5) , Marketing (5) , Trader (5) , Director (4) , Executive Assistant (4) , Accountant (3) , Associate Director (3) , Customer Service Representative (3)

What are the pros of working at First Command Financial Services according to real employee reviews?

"The culture here is great" ((in 44 reviews)); "Great people and you are appreciated" ((in 40 reviews)); "great training and place to start" ((in 23 reviews)); "Benefits are great" ((in 23 reviews)); "Great work life balance and co workers" ((in 15 reviews))

What are the cons of working at First Command Financial Services according to real employee reviews?

"Focus on whole life insurance when this may not be the best option for all clients." ((in 17 reviews)); "Senior leadership has no personal, first hand experience as an advisor with the company" ((in 17 reviews)); "Poor Management & lack of employee motivation" ((in 14 reviews)); "Low salary provided by organisation" ((in 10 reviews)); "Commission and compensation is confusing." ((in 10 reviews))

What are employees saying about First Command Financial Services layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about First Command Financial Services layoffs and their outlook for job security at First Command Financial Services in 2026.

What are the top reviewed First Command Financial Services locations?

Fort Worth , Colorado Springs , San Antonio , Dallas-Fort Worth , San Diego , Annapolis , Charleston , Mount Laurel , Austin , Orlando , Oak Brook , Alexandria , Dallas , Oceanside , Pensacola , Tampa , Evans , Colonial Heights , Woodbridge , Saint Robert , Anchorage , Papillion , Lawton , Oklahoma City , Washington , Fayetteville , Biloxi , Clarksville , Aurora , Lakewood

First Command Financial Services reviews

4.4

87% would recommend to a friend

(128 total reviews)

Mark Steffe

92% approve of CEO

88% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (128 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

128 reviews

Reviews about "Compensation"

Return to all reviews

3.0

Jul 25, 2022

Receptionist pay

Front desk receptionist

Recommend

CEO approval

Business Outlook

Pros

great company in regards to what we do for military and staff to work with

Cons

pay is terrible, no benefits no nothing.

First Command Financial Services Response

3y

Thank you for taking the time to share your experience. Our mission at First Command is incredibly important to our employees and Advisors. They tell us that one of the most compelling elements of this career is the opportunity to serve military personnel and their families in a meaningful way. At First Command, we are committed to attracting and retaining talented people. In our Home Office in Fort Worth, Texas, employees enjoy opportunities for professional growth, and we reward them through an attractive compensation and benefits program. We offer competitive pay supplemented with a generous benefits package. As an employee-owned company, we offer an Employee Stock Ownership Program to qualified employees. This valuable retirement benefit is funded entirely by company contributions. Meanwhile, in our local offices across the U.S. and overseas, office managers and other support staff professionals enjoy pay and benefits set by our local Advisors. In all cases the goal is to attract the best people and reward them for committed service. Thank you for taking the time to share your perspective.

5.0

May 18, 2022

Awesome Company

Internal audit

Recommend

CEO approval

Business Outlook

Pros

ESOP, Great PTO, On site Gym, Massages, On site food vendor, very competitive pay, consistent bonus payout, financial stability of Company, i could go on and on

Cons

Technology can be challenging but it is a key priority for Leadership.

First Command Financial Services Response

4y

Thank you for sharing some of the benefits of working at First Command. We focus on providing our employees with opportunities for professional growth, and we reward them through an attractive compensation and benefits program. We offer competitive pay determined by third-party studies of employers in our market area, which is supplemented with a generous benefits package. In addition, as an employee-owned company, First Command offers an Employee Stock Ownership Program to qualified employees. This valuable retirement benefit is funded entirely by company contributions. We appreciate your recognition of our recent efforts in the advancement of technology. We are committed to making continuous investments in our digital capabilities to enable ongoing business growth and continued servicing of our clients. Thank you again for your feedback and for sharing your experience.

4.0

May 4, 2022

Some Good, Some Bad

Financial advisor

Recommend

CEO approval

Business Outlook

Pros

I love the work environment/people I work with. Clients are generally good and easy to talk to. Option to work from home. You are your own boss.

Cons

Hard to start out, depending on the market you start in. No choice in salary or commissions. It's straight commission. No lenience on your situation. Either hit the "quota" or you are gone. Mandatory "Fun Days" that you have to pay out of pocket for.

First Command Financial Services Response

4y

Thank you for sharing your experience as a First Command Financial Advisor. One of our most valuable offerings is the Fast Start program, which provides intense professional development to prepare new people for success as independent Advisors. Some of the benefits of that program include paying new Advisors during the training period and offering a full array of employee benefits. Through the program, our Advisors learn how to build and grow their own business, serve new clients and provide quality, face-to-face financial coaching. The rewards of hard work and dedication are a satisfying career, a company that fully supports you, and the opportunity to help those who serve in their pursuit of lifelong financial security. We appreciate your feedback and thank you for taking the time to share your experience.

Viewing 64 - 66 of 128 Reviews

Jobs at First Command Financial Services

Administrative Assistant

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Document Processing & Imaging Specialist

Fort Worth, TX

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Senior Experience Researcher and Designer

Personal Banking Associate