Is First Command Financial Services a good company to work for?

First Command Financial Services has an overall rating of 4.4 out of 5, based on over 635 reviews left anonymously by employees. This rating has been stable over the past 12 months. 88% of employees would recommend working at First Command Financial Services to a friend and 89% have a positive outlook for the business. The best reviews about First Command Financial Services have been left by employees working as District Advisor , Financial Advisor and Administrative Assistant .

Does First Command Financial Services pay their employees well?

According to anonymously submitted Glassdoor reviews, First Command Financial Services employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at First Command Financial Services. This rating has been stable over the past 12 months.

How satisfied are employees working at First Command Financial Services?

88% of First Command Financial Services employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated First Command Financial Services 4.3 out of 5 for work life balance, 4.6 for culture and values and 4.3 for career opportunities.

What are the top reviewed jobs at First Command Financial Services?

Financial Advisor (158) , Administrative Assistant (42) , District Advisor (13) , Advisor (7) , Financial Advisor Trainee (6) , Office Manager (6) , Vice President (6) , Intern (5) , Marketing (5) , Trader (5) , Director (4) , Executive Assistant (4) , Accountant (3) , Associate Director (3) , Customer Service Representative (3)

What are the pros of working at First Command Financial Services according to real employee reviews?

"Great people and you are appreciated" ((in 43 reviews)); "The culture here is great" ((in 43 reviews)); "Benefits are good" ((in 21 reviews)); "They also have great training on the Federal Employee market." ((in 17 reviews)); "Great work life balance and co workers" ((in 15 reviews))

What are the cons of working at First Command Financial Services according to real employee reviews?

"Pay is low compared to industry averages" ((in 18 reviews)); "Senior leadership has no personal, first hand experience as an advisor with the company" ((in 17 reviews)); "Focus on whole life insurance when this may not be the best option for all clients." ((in 17 reviews)); "Poor Management & lack of employee motivation" ((in 13 reviews)); "Low salary provided by organisation" ((in 9 reviews))

What are employees saying about First Command Financial Services layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about First Command Financial Services layoffs and their outlook for job security at First Command Financial Services in 2026.

What are the top reviewed First Command Financial Services locations?

Fort Worth , Colorado Springs , San Antonio , Dallas-Fort Worth , San Diego , Annapolis , Charleston , Mount Laurel , Austin , Orlando , Oak Brook , Alexandria , Dallas , Oceanside , Pensacola , Tampa , Evans , Colonial Heights , Woodbridge , Saint Robert , Anchorage , Papillion , Lawton , Oklahoma City , Washington , Fayetteville , Biloxi , Clarksville , Aurora , Lakewood

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First Command Financial Services

First Command Financial Services reviews

4.4

88% would recommend to a friend

(86 total reviews)

Mark Steffe

92% approve of CEO

89% positive business outlook

Ratings by category

4.6

Culture & values

4.5

Diversity & inclusion

4.3

Work/Life balance

4.3

Career opportunities

4.2

Senior management

4.1

Compensation and benefits

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

86 reviews

Reviews about "Management"

Return to all reviews

4.0

Apr 10, 2014

Mid size company with strong values, good people and some growing pains

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Mission is easy to connect with Culture is strong Opportunity ESOP/Retirement benefits are stellar People Wellness program/Onsite gym

Cons

Pockets of the company struggle with change Technology is lacking (but we are making progress) Some leadership drives progress/change - some sit on the sidelines and watch Health care costs are very high Wages and bonuses are below market...for long time associates the value of the ESOP makes up for it Culture of taking care of and encouraging behavior from squeaky wheels (vs soliciting feedback from a large pool)

1.0

Dec 17, 2013

IT software development

It software development

Recommend

CEO approval

Business Outlook

Pros

The company contributes 15 percent of your salary to the ESOP (Employee Stock Ownership) which is yours after you are vested. Not bad

Cons

I really don’t know if the IT management staff wants the department to fail but that is what it appears. Either that is the case or they do not know what they are doing. The department as had a 30 percent turnover rate and for good reason. It is basically unbearable to be there. The pay and health insurance is not all that good.

1.0

Dec 4, 2013

RUN in the opposite direction.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Employee stock option (eventually) Supposedly an ESOP company, but employees do not have a voice. There is an ACE committee where people can field complaints, but all complaints are sent to an employee in HR & HR decide how the issues will be handled. (Which also lets HR know who is complaining & copies of complaints are sent to their managers)

Cons

Corrupt executive leadership. Multiple sexual harassment lawsuits. HR turns a blind eye to endless complaints from employees. This company is a sinking ship. RUN. DO NOT INVEST OR BANK with this company. They willingly treat their employees like slaves. I stayed 10 years too long. Leaving this place is like leaving an abusive relationship. You keep thinking they will change and they keep beating you down and robbing you of your confidence and humanity. the doors should be closed on this business.

Viewing 79 - 81 of 86 Reviews

Jobs at First Command Financial Services

Employment Specialist

Website Channel Manager

Financial Planning Support Specialist

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First Command Financial Services

First Command Financial Services reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Reviews about "Management"

Mid size company with strong values, good people and some growing pains

IT software development

RUN in the opposite direction.

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