Is First Command Financial Services a good company to work for?

First Command Financial Services has an overall rating of 4.4 out of 5, based on over 633 reviews left anonymously by employees. This rating has been stable over the past 12 months. 87% of employees would recommend working at First Command Financial Services to a friend and 88% have a positive outlook for the business. The best reviews about First Command Financial Services have been left by employees working as District Advisor , Financial Advisor and Administrative Assistant .

Does First Command Financial Services pay their employees well?

According to anonymously submitted Glassdoor reviews, First Command Financial Services employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at First Command Financial Services. This rating has been stable over the past 12 months.

How satisfied are employees working at First Command Financial Services?

87% of First Command Financial Services employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated First Command Financial Services 4.3 out of 5 for work life balance, 4.6 for culture and values and 4.3 for career opportunities.

What are the top reviewed jobs at First Command Financial Services?

Financial Advisor (158) , Administrative Assistant (42) , District Advisor (13) , Advisor (7) , Financial Advisor Trainee (6) , Office Manager (6) , Vice President (6) , Intern (5) , Marketing (5) , Trader (5) , Director (4) , Executive Assistant (4) , Accountant (3) , Associate Director (3) , Customer Service Representative (3)

What are the pros of working at First Command Financial Services according to real employee reviews?

"The culture here is great" ((in 45 reviews)); "Great people and you are appreciated" ((in 41 reviews)); "Benefits are good" ((in 23 reviews)); "great training and place to start" ((in 19 reviews)); "Great leadership and mentors to guide you" ((in 16 reviews))

What are the cons of working at First Command Financial Services according to real employee reviews?

"Pay is low compared to industry averages" ((in 19 reviews)); "It was clear from day one that the only thing they want you to sell is whole life insurance." ((in 13 reviews)); "Poor Management & lack of employee motivation" ((in 12 reviews)); "Low salary provided by organisation" ((in 10 reviews)); "Long hours and lots of pressure to find new clients." ((in 8 reviews))

What are employees saying about First Command Financial Services layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about First Command Financial Services layoffs and their outlook for job security at First Command Financial Services in 2026.

What are the top reviewed First Command Financial Services locations?

Fort Worth , Colorado Springs , San Antonio , Dallas-Fort Worth , San Diego , Annapolis , Charleston , Mount Laurel , Austin , Orlando , Oak Brook , Alexandria , Dallas , Oceanside , Pensacola , Tampa , Evans , Colonial Heights , Woodbridge , Saint Robert , Anchorage , Papillion , Lawton , Oklahoma City , Washington , Fayetteville , Biloxi , Clarksville , Aurora , Lakewood

First Command Financial Services reviews

4.4

87% would recommend to a friend

(576 total reviews)

Mark Steffe

92% approve of CEO

88% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

First Command Financial Services has an employee rating of 4.4 out of 5 stars, based on 576 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The First Command Financial Services employee rating is 22% above average for employers within the Financial Services industry (3.6 stars).

Reviews by job title

576 reviews

5.0

Sep 24, 2024

A Company Driven by Values, Poised for Transformation

Vice president

Recommend

CEO approval

Business Outlook

Pros

First Command is a company deeply committed to its values and mission, which unites everyone across the enterprise and serves as the foundation for decisions and progress. It genuinely values its employees, fostering an environment where people can bring their authentic selves to work each day. It’s a place where individuals can establish and grow a long-term career.

Cons

Like many organizations, First Command faces challenges with change management. Too often, decisions are influenced by the loudest voices, which may not always represent the best perspectives. As a company in transition, there is tremendous potential to emerge stronger and more effective, but this depends on executing well on good intentions. Poor execution could have significant negative impacts, undermining the very progress and values the company strives to uphold.

First Command Financial Services Response

1y

Thank you for your feedback. We appreciate your comments on the benefits of a career with First Command. We seek to attract and retain talented people by providing employees and Advisors with opportunities to enhance their professional knowledge, develop leadership skills and grow within the organization. We are committed to creating and sustaining a supportive culture that inspires our employees and makes them feel appreciated. We will share your advice to management with our leadership team and appreciate you for taking the time to share your perspective and outlook for the business.

5.0

Sep 24, 2024

Supportive, Encouraging & FUN!

Marketing campaign coordinator

Recommend

CEO approval

Business Outlook

Pros

First Command is an employee-centric organization. From day one, the leadership and other colleagues have welcomed, encouraged, and supported me. I love that we have themed days, refreshments, and friendly competitions. Also, as a mother of 2 little boys, the hybrid schedule is PERFECT for my family. I am finally being compensated accurately for my knowledge and skills, and I am excited to grow within the company.

Cons

The only downside is the absence of established processes, but we are collaborating as a team, encouraged by leadership, to implement those processes.

First Command Financial Services Response

1y

Thank you for sharing your feedback with us. We’re excited to hear that you’ve found a work environment that encourages you to be yourself and is supportive of you as you aim to accomplish your best work. The flexibility of our hybrid schedule is a benefit we hear many of our Home Office employees point to when discussing the benefits of a career at First Command. Our company culture, mission, vision, and workplace culture are reasons so many First Command employees stay for decades. We’re happy you’re here. Thanks for taking the time to review us.

5.0

Sep 23, 2024

Mission-driven and a true family

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Inspirational mission, hybrid schedule, ESOP, work-life balance, reasonable expectations, effective and engaging leadership, kind coworkers, opportunities for advancement, bonus structure, base pay, paid volunteer opportunities, dress-for-the-day attire, monthly leadership updates

Cons

PTO is low, especially given the bank has more paid holidays than home office

First Command Financial Services Response

1y

Thank you for sharing your experience with us. First Command is owned by employees through an employee stock ownership plan (ESOP) and we encourage our people to exercise their ownership by providing feedback that will help us create a positive environment for all. A key part of that positive environment is our focus on serving those who serve. Our employees and Advisors tell us that one of the most compelling elements of this career is the opportunity to serve military personnel and their families in a meaningful way. Nine out of ten First Command Financial Advisors come from the ranks of veterans and military spouses. For these Advisors, the career is about serving those who serve through face-to-face financial coaching. Our Advisors and employees always put our clients first and offer products and services in the context of a comprehensive financial plan. The result is a culture that reflects the high ethical standards and best practices of the financial services industry. Thank you for taking the time to share your experiences.

Viewing 148 - 150 of 576 Reviews

Jobs at First Command Financial Services

Document Processing & Imaging Specialist