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First Command Financial Services

Engaged Employer

First Command Financial Services reviews

4.4

87% would recommend to a friend

(576 total reviews)
avatar

Mark Steffe

92% approve of CEO

88% positive business outlook

First Command Financial Services has an employee rating of 4.4 out of 5 stars, based on 576 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The First Command Financial Services employee rating is 22% above average for employers within the Financial Services industry (3.6 stars).

Reviews by job title

576 reviews
4.0
Jun 27, 2024
Recommend
CEO approval
Business Outlook

Pros

First Command has a great mission and most advisors genuinely care about their clients.

Cons

Some bad apples ruin the bunch. Leadership is slow to keep pace with industry changes. Training is limited and not very relevant for experienced advisors

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First Command Financial Services Response
2y
Thank you for taking time to share your experience. We maintain our strong culture and mission by attracting and retaining talented people. We're glad to hear that you've experienced this during your time with us and we hope you'll continue to share your feedback with us as you grow your business so we can continue to support it and evolve as our clients do. As part of our commitment to our employees, Advisors, and clients, through our business transformation, we are dedicated to making continuous investments in our processes, technology and digital capabilities to enable ongoing business growth and enhance our client experience. Thanks again for providing your feedback, we'll be sharing it with leadership.
5.0
Jun 21, 2024

tyrtytr

Recommend
CEO approval
Business Outlook

Pros

Very enjoyed has many culture

Cons

its good place to work

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First Command Financial Services Response
2y
Thank you for sharing your feedback with us. At First Command, we maintain our strong culture and mission by attracting and retaining talented people. We focus on providing our employees with opportunities for professional growth, and we reward them through an attractive compensation and benefits program. We offer competitive pay determined by third-party studies of employers in our market area, which is supplemented with a generous benefits package. In addition, as an employee-owned company, First Command offers an Employee Stock Ownership Program to qualified employees. This valuable retirement benefit is funded entirely by company contributions and adds a strong element to the culture as many of our employees are invested in the success of the company. We appreciate you taking the time to share your experience.
5.0
Jun 11, 2024
Recommend
CEO approval
Business Outlook

Pros

Core values of Love, Respect, and Courage truly resonates with me and individuals have their voice heard.

Cons

Level of tenure (many employees with 20+ years) can sometimes be a roadblock to new ideas or process improvements as "we've tried that before" is the knee jerk reaction.

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First Command Financial Services Response
2y
Thank you for taking the time to share your experience. Our mission at First Command is incredibly important to our employees and Advisors. They tell us that one of the most compelling elements of this career is the opportunity to serve military personnel and their families in a meaningful way. We are committed to attracting and retaining talented people and are excited you are on the team. It's important that our core values resonate with you, thank you for sharing that. We're on a transformative journey and need leaders like you to support the effort in alignment with those values. You've already helped - and shown courage - by providing constructive feedback. We'll share your notes on new ideas and process improvements with leadership. Thank you and we hope you'll review us again down the line.
Viewing 166 - 168 of 576 Reviews

Glassdoor has 633 First Command Financial Services reviews submitted anonymously by First Command Financial Services employees. Read employee reviews and ratings on Glassdoor to decide if First Command Financial Services is right for you.