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First Command Financial Services

Engaged Employer

First Command Financial Services reviews

4.4

87% would recommend to a friend

(576 total reviews)
avatar

Mark Steffe

92% approve of CEO

88% positive business outlook

First Command Financial Services has an employee rating of 4.4 out of 5 stars, based on 576 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The First Command Financial Services employee rating is 22% above average for employers within the Financial Services industry (3.6 stars).

Reviews by job title

576 reviews
5.0
Dec 1, 2023

Good

Recommend
CEO approval
Business Outlook

Pros

Good place and flexible schedule

Cons

Nothing bad. Everything is fine.

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First Command Financial Services Response
2y
Thank you for sharing your experience. We seek to attract and retain talented people who are committed to serving our clients. Employees in our Home Office in Fort Worth, Texas, enjoy an attractive compensation and benefits program. We offer competitive pay determined by third-party studies of employers in our market area, which is supplemented with a generous benefits package. As an employee-owned company, First Command offers an Employee Stock Ownership Program to qualified employees. This valuable retirement benefit is funded entirely by company contributions. Our goal is to attract the best people and reward them for committed service. Thank you again for your feedback.
3.0
Nov 22, 2023

Not for me

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The people that worked there were friendly. I worked in HQ so it was nice to have an onsite bank and ATM accessible. Different food vendors for lunch was nice. There’s a gym onsite as well.

Cons

Too many systems the company uses for account information and databases. It can be confusing at times. The culture could use some improvement. When I started working for the company I didn’t receive anything to make me feel welcome. Not even a pen. My department was heavy on the micromanaging which isn’t necessary. While majority of the company worked 2 days in office, my department worked 3 days. My department and others are overworked and underpaid.

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First Command Financial Services Response
2y
Thank you for your feedback. We appreciate your comments on the benefits of working in our Home Office. First Command is owned by employees through an employee stock ownership plan (ESOP), and we encourage our people to exercise their ownership by providing feedback that will help us create a positive environment for all. Our company leaders maintain an open door policy. We encourage employees to discuss business-related problems with their supervisor or management and offer suggestions on how to improve. We also rely on Glassdoor reviews to gain critical insights, so we again want to thank you for your feedback.
5.0
Nov 21, 2023
Recommend
CEO approval
Business Outlook

Pros

Salary for the first 9 months. Culture is phenomenal. Training is good enough.

Cons

Getting started is really tough even though the company is very supportive.

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First Command Financial Services Response
2y
Thank you for sharing your experiences as a First Command Financial Advisor. At First Command, one of our most valuable offerings is the Fast Start program, which provides intense professional development to prepare new people for success as independent Advisors. Some of the benefits of that program include paying new Advisors during the training period and offering a full array of employee benefits. Through the program, our Advisors learn how to build and grow their own business, serve new clients and provide quality, face-to-face financial coaching. We appreciate your feedback and thank you for taking the time to share your experience.
Viewing 190 - 192 of 576 Reviews

Glassdoor has 633 First Command Financial Services reviews submitted anonymously by First Command Financial Services employees. Read employee reviews and ratings on Glassdoor to decide if First Command Financial Services is right for you.