employer cover photo
employer logo
employer logo

First Command Financial Services

Engaged Employer

First Command Financial Services reviews

4.4

87% would recommend to a friend

(576 total reviews)
avatar

Mark Steffe

92% approve of CEO

88% positive business outlook

First Command Financial Services has an employee rating of 4.4 out of 5 stars, based on 576 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The First Command Financial Services employee rating is 22% above average for employers within the Financial Services industry (3.6 stars).

Reviews by job title

576 reviews
5.0
Jul 11, 2023
Recommend
CEO approval
Business Outlook

Pros

Great balance for working parents.

Cons

Slightly lower pay than other areas around.

avatar
First Command Financial Services Response
2y
Thank you for taking time to share your positive First Command experience. We maintain our strong culture and mission by attracting and retaining talented people. We focus on providing our employees with opportunities for professional growth and reward them through an attractive compensation and benefits program, including paid time off, paid parental leave and a flexible, hybrid work environment. We offer competitive pay determined by third-party studies of employers in our market area, which is supplemented with a generous benefits package. In addition, as an employee-owned company, First Command offers an Employee Stock Ownership Program to qualified employees. This valuable retirement benefit is funded entirely by company contributions. Thank you again for sharing your experience.
3.0
Jul 5, 2023

Ok

Recommend
CEO approval
Business Outlook

Pros

You get a pay check every other week.

Cons

IT is way out of date.

avatar
First Command Financial Services Response
3y
Thank you for providing your feedback. As an employee-owned company, we are committed to creating and sustaining a culture that inspires and rewards our employees and makes them feel appreciated and part of the First Command family. As part of that commitment, we are dedicated to making continuous investments in our processes and technology to enable ongoing business growth and enhance our client experience. We rely on employee surveys and Glassdoor reviews to gain critical insights and continue to improve, so thank you for sharing your feedback.
4.0
Jun 9, 2023

Great Place to work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great culture, and hybrid work with a requirement to work in the office 2 days a week. ESOP is a fantastic benefit once you've been there for 6+ years. The benefits are great for a company of its size, especially the maternity/paternity leave. Leadership works hard to be as transparent as they can be, and there are a lot more women in leadership roles than most financial firms. You also feel like a family in a non toxic way.

Cons

Pay is lower than you can find elsewhere, however the ESOP will make up for this if you stay awhile. You can also find better benefits elsewhere at a bigger firm. The culture has a lot of conservatives politically which can always get annoying, but it is fort worth. Management could be more focused and less centralized.

avatar
First Command Financial Services Response
3y
Thank you for taking the time to share your positive experience and the benefits of a career with First Command. We are committed to creating and sustaining a culture that inspires our employees and makes them feel appreciated and part of the First Command family. We focus on providing our employees with opportunities for professional growth, and we reward them through an attractive compensation and benefits program, including a flexible, hybrid work environment. We offer competitive pay determined by third-party studies of employers in our market area, which is supplemented with a generous benefits package. In addition, as an employee-owned company, First Command offers an Employee Stock Ownership Program to qualified employees. This valuable retirement benefit is funded entirely by company contributions. We appreciate you recognizing our leadership team’s commitment to transparency and ongoing communication. Our leaders are committed to maintaining an open-door policy and we encourage employee feedback. We also rely on employee surveys and Glassdoor reviews to gain critical insights and continue to improve, so thank you for your feedback.
Viewing 214 - 216 of 576 Reviews

Glassdoor has 633 First Command Financial Services reviews submitted anonymously by First Command Financial Services employees. Read employee reviews and ratings on Glassdoor to decide if First Command Financial Services is right for you.