Is First Command Financial Services a good company to work for?

First Command Financial Services has an overall rating of 4.4 out of 5, based on over 633 reviews left anonymously by employees. This rating has been stable over the past 12 months. 87% of employees would recommend working at First Command Financial Services to a friend and 88% have a positive outlook for the business. The best reviews about First Command Financial Services have been left by employees working as District Advisor , Financial Advisor and Administrative Assistant .

Does First Command Financial Services pay their employees well?

According to anonymously submitted Glassdoor reviews, First Command Financial Services employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at First Command Financial Services. This rating has been stable over the past 12 months.

How satisfied are employees working at First Command Financial Services?

87% of First Command Financial Services employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated First Command Financial Services 4.3 out of 5 for work life balance, 4.6 for culture and values and 4.3 for career opportunities.

What are the top reviewed jobs at First Command Financial Services?

Financial Advisor (158) , Administrative Assistant (42) , District Advisor (13) , Advisor (7) , Financial Advisor Trainee (6) , Office Manager (6) , Vice President (6) , Intern (5) , Marketing (5) , Trader (5) , Director (4) , Executive Assistant (4) , Accountant (3) , Associate Director (3) , Customer Service Representative (3)

What are the pros of working at First Command Financial Services according to real employee reviews?

"Great people and you are appreciated" ((in 43 reviews)); "The culture here is great" ((in 42 reviews)); "Benefits are great" ((in 23 reviews)); "They also have great training on the Federal Employee market." ((in 19 reviews)); "Great work life balance and co workers" ((in 15 reviews))

What are the cons of working at First Command Financial Services according to real employee reviews?

"It was clear from day one that the only thing they want you to sell is whole life insurance." ((in 17 reviews)); "Senior leadership has no personal, first hand experience as an advisor with the company" ((in 16 reviews)); "Poor Management & lack of employee motivation" ((in 12 reviews)); "Low salary provided by organisation" ((in 9 reviews)); "Long hours and lots of pressure to find new clients." ((in 8 reviews))

What are employees saying about First Command Financial Services layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about First Command Financial Services layoffs and their outlook for job security at First Command Financial Services in 2026.

What are the top reviewed First Command Financial Services locations?

Fort Worth , Colorado Springs , San Antonio , Dallas-Fort Worth , San Diego , Annapolis , Charleston , Mount Laurel , Austin , Orlando , Oak Brook , Alexandria , Dallas , Oceanside , Pensacola , Tampa , Evans , Colonial Heights , Woodbridge , Saint Robert , Anchorage , Papillion , Lawton , Oklahoma City , Washington , Fayetteville , Biloxi , Clarksville , Aurora , Lakewood

First Command Financial Services reviews

4.4

87% would recommend to a friend

(576 total reviews)

Mark Steffe

92% approve of CEO

88% positive business outlook

Ratings by category

4.6

Culture & values

4.5

Diversity & inclusion

4.3

Work/Life balance

4.3

Career opportunities

4.2

Senior management

4.1

Compensation and benefits

First Command Financial Services has an employee rating of 4.4 out of 5 stars, based on 576 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The First Command Financial Services employee rating is 22% above average for employers within the Financial Services industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

576 reviews

5.0

Feb 24, 2023

It's awesome being an Admin Assistant at First Command!

Administrative assistant

Recommend

CEO approval

Business Outlook

Pros

Flexibility, teamwork, great communication, leaderships, opportunities for growth, personal development

Cons

Job security. In this position you work directly with a Financial Advisor. If something were to happen to this advisor, such as they leave the company, your job could be at stake as well. It's best to try and get employed with multiple advisors.

First Command Financial Services Response

2y

Thank you for taking time to share your positive experience and the benefits of a career with First Command, including scheduling flexibility, a supportive team and opportunities for growth and professional development. At First Command, we are committed to attracting and retaining talented people. Employees in our Home Office in Fort Worth, Texas, enjoy an attractive compensation package. Local Advisors set the pay and benefits for their office managers and other support staff professionals in our local offices. In all cases, the goal is to attract the best people and reward them for committed service. Thank you for taking time to share your feedback.

5.0

Feb 24, 2023

Family First Company

District advisor

Recommend

CEO approval

Business Outlook

Pros

At First Command, the culture is different from any other financial firm. This industry can be aggressive, but advisors work together to help each other succeed because they genuinely care. This company values family first, and it is seen from leadership on down. I am grateful I can work for a company where I can leave work on a whim for a sick child or take my family on a vacation after a hard year's work. We do lots of family friendly events, so our kids all know each other as well. The training this company gives advisors is also wonderful- there are so many resources and experts to reach out to when an advisor has questions on something they might not have expertise in.

Cons

Much of the compensation is deferred, so the first few years of work can be a struggle for a new advisor financially. Especially if it is the only income for that family. Much of the day-to-day training for new advisors falls on the district level, so the training received can vary across the company.

First Command Financial Services Response

3y

Thank you for sharing some of the benefits of a career with First Command, including scheduling flexibility and extensive training. We are committed to creating and sustaining a culture that inspires our employees and Advisors and makes them feel appreciated, supported and part of the First Command family. Our Advisors go through a structured and extensive training program designed to equip them to succeed as independent contractors. Through the program, Advisors learn how to build and grow their own business, serve new clients and provide quality, face-to-face financial coaching. They learn how to coach our clients to become financially disciplined and confident in their pursuit of financial security. Advisors are offered a full array of employee benefits and are salaried during the training period. Our Advisors are eligible to earn a strong income through competitive industry commissions on sales of financial products, plus additional annual and deferred compensation. We appreciate your thoughtful feedback and thank you for taking time to share your experience.

5.0

Feb 23, 2023

A worthwhile endeavor

Financial advisor

Recommend

CEO approval

Business Outlook

Pros

As a financial advisor, I love being in a position to put people on the path to financial success. I literally change people's lives. First Command is a great company that knows what it does and keeps its focus on the mission. The company is focused on doing the most that it can to make sure everyone has what we need to be successful. Work conditions depend on where you live, but you have the ability to shape your situation.

Cons

No job is perfect; no company is perfect. The same is true for First Command. This is also not a 9 to 5 career. If you want a 9 to 5, keep it moving. The hours are long. The work is fulfilling, but there is a LOT to learn. It's not something that you can pick up overnight.

First Command Financial Services Response

3y

Thank you for sharing your experience as a First Command Financial Advisor. The mission of the company is incredibly important to our Advisors. They tell us that one of the most compelling elements of this career is the opportunity to serve military personnel and their families in a meaningful way. Our Advisors go through an extensive training program designed to equip them to succeed as independent contractors and earn a strong income through competitive industry commissions. Advisors learn how to build and grow their own business, serve new clients and provide quality, face-to-face financial coaching. Through this hard work and dedication, they coach our clients to become financially disciplined and confident in their pursuit of financial security. We appreciate your feedback and thank you for taking the time to share your experience.

Viewing 244 - 246 of 576 Reviews

Jobs at First Command Financial Services

Senior Experience Researcher and Designer

Senior Digital Product Owner

Financial Planning Associate (Open to Remote, If Not Local)