Is First Command Financial Services a good company to work for?

First Command Financial Services has an overall rating of 4.4 out of 5, based on over 634 reviews left anonymously by employees. This rating has been stable over the past 12 months. 87% of employees would recommend working at First Command Financial Services to a friend and 88% have a positive outlook for the business. The best reviews about First Command Financial Services have been left by employees working as District Advisor , Financial Advisor and Administrative Assistant .

Does First Command Financial Services pay their employees well?

According to anonymously submitted Glassdoor reviews, First Command Financial Services employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at First Command Financial Services. This rating has been stable over the past 12 months.

How satisfied are employees working at First Command Financial Services?

87% of First Command Financial Services employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated First Command Financial Services 4.3 out of 5 for work life balance, 4.6 for culture and values and 4.3 for career opportunities.

What are the top reviewed jobs at First Command Financial Services?

Financial Advisor (158) , Administrative Assistant (42) , District Advisor (13) , Advisor (7) , Financial Advisor Trainee (6) , Office Manager (6) , Vice President (6) , Intern (5) , Marketing (5) , Trader (5) , Director (4) , Executive Assistant (4) , Accountant (3) , Associate Director (3) , Customer Service Representative (3)

What are the pros of working at First Command Financial Services according to real employee reviews?

"The culture here is great" ((in 43 reviews)); "Great people and you are appreciated" ((in 42 reviews)); "Benefits are great" ((in 26 reviews)); "great training and place to start" ((in 23 reviews)); "Great leadership and mentors to guide you" ((in 18 reviews))

What are the cons of working at First Command Financial Services according to real employee reviews?

"Low pay Mediocre benefits Pay Increases / Merit raises" ((in 17 reviews)); "It was clear from day one that the only thing they want you to sell is whole life insurance." ((in 15 reviews)); "Poor Management & lack of employee motivation" ((in 15 reviews)); "Low salary provided by organisation" ((in 10 reviews)); "Commission and compensation is confusing." ((in 10 reviews))

What are employees saying about First Command Financial Services layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about First Command Financial Services layoffs and their outlook for job security at First Command Financial Services in 2026.

What are the top reviewed First Command Financial Services locations?

Fort Worth , Colorado Springs , San Antonio , Dallas-Fort Worth , San Diego , Annapolis , Charleston , Mount Laurel , Austin , Orlando , Oak Brook , Alexandria , Dallas , Oceanside , Pensacola , Tampa , Evans , Colonial Heights , Woodbridge , Saint Robert , Anchorage , Papillion , Lawton , Oklahoma City , Washington , Fayetteville , Biloxi , Clarksville , Aurora , Lakewood

First Command Financial Services reviews

4.4

87% would recommend to a friend

(577 total reviews)

Mark Steffe

92% approve of CEO

88% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (577 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

First Command Financial Services has an employee rating of 4.4 out of 5 stars, based on 577 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The First Command Financial Services employee rating is 22% above average for employers within the Financial Services industry (3.6 stars).

Reviews by job title

577 reviews

5.0

May 7, 2025

Purpose-driven work with strong support and mission

Financial advisor

Recommend

CEO approval

Business Outlook

Pros

First Command offers a unique opportunity to do deeply meaningful work—helping military families and others pursue financial security. The company culture is rooted in service, integrity, and collaboration. Advisors have access to a structured planning process, top-tier training, and a strong network of support staff. Leadership truly cares about both clients and team members, and the mission-first mindset is evident at every level.

Cons

Like any financial firm, the role can be demanding and requires self-motivation, especially in the early stages of building a practice. It’s not a “plug and play” job—you have to be committed to the process and to your clients’ well-being. But for those who are mission-driven, it’s incredibly rewarding.

First Command Financial Services Response

1y

Thank you for your thoughtful review and for highlighting the mission-driven nature of our work. We’re especially grateful for your recommendation to continue fostering community across offices and sharing best practices, as it’s a priority we deeply believe in. Your feedback reinforces the importance of collaboration, mentorship, and support as advisors grow their practices. We’re proud of the culture we’ve built and are always looking for ways to strengthen it. Your feedback tells us you are, too, and we are grateful for your continued contributions toward our shared mission.

5.0

May 5, 2025

Great Career for those that want to make a difference

Vice president operations

Recommend

CEO approval

Business Outlook

Pros

Working here allows you to do something every day that makes a difference in others lives. The culture here is so supportive that it feels like family even while working hard. Opportunity abounds for those that want to make a difference.

Cons

Owning your own business, while rewarding, requires a certain level of maturity and dedication. If that is for you, it is more than worthwhile.

First Command Financial Services Response

1y

Thank you for your thoughtful and encouraging review. We’re honored to have long-standing team members like you who are deeply committed to making a difference in the lives of the military families we serve. Your reflections on the supportive, purpose-driven culture here reinforce the values we strive to uphold daily. We appreciate your insights about the rewarding nature of our business model and the dedication it requires. Thank you also for your kind words to our leadership. Your experience and perspective mean a great deal, and we remain committed to supporting and empowering our team members.

1.0

Apr 25, 2025

Not the best place to work for

Administrative assistant

Recommend

CEO approval

Business Outlook

Pros

It's a job, but not much

Cons

Poor company culture, little "clicks" no matter where you go.

First Command Financial Services Response

1y

Thank you for sharing your perspective. We're sorry to hear that you didn’t feel fully supported during your time with us. At First Command, we’re actively working to foster an inclusive and collaborative culture where every team member feels valued and connected. Feedback like yours is critical as we continue improving our experience across all departments.

Viewing 259 - 261 of 577 Reviews

Jobs at First Command Financial Services

Document Processing & Imaging Specialist