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First Command Financial Services

Engaged Employer

First Command Financial Services reviews

4.4

87% would recommend to a friend

(577 total reviews)
avatar

Mark Steffe

92% approve of CEO

88% positive business outlook

First Command Financial Services has an employee rating of 4.4 out of 5 stars, based on 577 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The First Command Financial Services employee rating is 22% above average for employers within the Financial Services industry (3.6 stars).

Reviews by job title

577 reviews
5.0
Dec 6, 2022
Recommend
CEO approval
Business Outlook

Pros

Work Environment is really good and everyone is super helpful

Cons

Pay is less compared to the work you do

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First Command Financial Services Response
3y
We are committed to creating and sustaining a culture that inspires our employees and makes them feel appreciated and part of the First Command family. We focus on providing our employees with opportunities for professional growth, and we reward them through an attractive compensation and benefits program. We offer competitive pay and benefits to employees in our Home Office in Fort Worth, Texas. Local Advisors are responsible for the pay and benefits they offer to their office managers and other support staff professionals in our local offices. In all cases our goal is to attract the best employees and reward them for committed service. Thank you for sharing your experience.
3.0
Nov 26, 2022
Recommend
CEO approval
Business Outlook

Pros

Great mission of the company to help service members.

Cons

Advisors get paid by pushing whole life and an invsetment called AMS that has high fees and underperforms. Not a good line of work if you have a sense of morals

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First Command Financial Services Response
3y
Thank you for sharing your experience as a First Command Financial Advisor. Our Advisors tell us that one of the most compelling elements of this career is the opportunity to serve military personnel and their families in a meaningful way. We always put clients’ interests first when providing investment advice and related financial recommendations. We offer products and services at competitive market rates and are transparent about associated expenses. Regarding whole life insurance, our company does not focus on the sale of any specific type of financial product. Our Advisors offer products and services in the context of financial coaching through a comprehensive financial plan. First Command seeks Advisors who believe in this approach and always put our clients first. In this way, we maintain a culture that reflects the highest ethical standards and best practices of the financial services industry.
4.0
Nov 21, 2022
Recommend
CEO approval
Business Outlook

Pros

Good Support System Open Target Market

Cons

Quota driven basis Completely self-service for start up

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First Command Financial Services Response
3y
Thank you for taking time to share your experience. First Command seeks to attract and retain talented people by providing employees and Advisors with opportunities to enhance their professional knowledge and develop leadership skills. As you note, our Advisors do face some challenges in growing their business, but they also enjoy many opportunities. One of our most valuable offerings is the Fast Start program, which provides intense professional development to prepare new people for success as independent Advisors. Some of the benefits of that program include paying new Advisors during the training period and offering a full array of employee benefits. Through the program, our Advisors learn how to build and grow their own business, serve new clients and provide quality, face-to-face financial coaching. They learn how to coach our clients to become financially disciplined and confident in their pursuit of financial security. We appreciate your feedback and thank you for sharing your experience.
Viewing 262 - 264 of 577 Reviews

Glassdoor has 634 First Command Financial Services reviews submitted anonymously by First Command Financial Services employees. Read employee reviews and ratings on Glassdoor to decide if First Command Financial Services is right for you.