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First Command Financial Services

Engaged Employer

First Command Financial Services reviews

4.4

87% would recommend to a friend

(577 total reviews)
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Mark Steffe

92% approve of CEO

88% positive business outlook

First Command Financial Services has an employee rating of 4.4 out of 5 stars, based on 577 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The First Command Financial Services employee rating is 22% above average for employers within the Financial Services industry (3.6 stars).

Reviews by job title

577 reviews
5.0
Feb 18, 2025
Recommend
CEO approval
Business Outlook

Pros

The Field-to-Enterprise Leadership Program at First Command is nothing short of phenomenal. It has provided me with invaluable insights, strategic leadership skills, and a deeper understanding of how our enterprise operates at all levels. The program seamlessly bridges field leadership with corporate strategy, equipping participants with the tools needed to drive meaningful impact. First Command’s commitment to developing future leaders is truly unmatched, and I’m incredibly grateful for the experience. For anyone looking to grow within the company, this program is an absolute game-changer!

Cons

We have a great opportunity to continue expanding and enhancing our support for our Nation’s Military Families, ensuring we reach and serve even more of those who need our guidance.

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First Command Financial Services Response
1y
Thank you for sharing your review of First Command and feedback on the Field-to-Enterprise Leadership Program. Graduates from this intensive development experience participate in executive assessment and coaching, deepen their enterprise business acumen, and hone their ability to lead large-scale change. We are grateful for your commitment to our Mission of coaching military families in their pursuit of financial security. We are excited to see how you will incorporate your new skills to drive First Command forward.
2.0
Feb 14, 2025
Recommend
CEO approval
Business Outlook

Pros

Day to Day is different every day, getting to know people and the work culture in every department. Never boring, always learning and room to take initiative times.

Cons

Poor leadership in this department. Unorganized and poor communication left staff to "make it up as we go".

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First Command Financial Services Response
1y
Thank you for sharing a review of First Command. Your comments regarding our need to be agile resonate with many of our Home Office staff as we constantly find ways to serve our clients better. To your point, people committed to our mission of coaching military families in their pursuit of financial security, who take the initiative, and who are continuous learners tend to succeed here regardless of the stage they are at in their careers. A good approach for new hires coming into our office would be to learn as much as you can during New Employee Immersion, where you are introduced to the departments and functions within our team and collaborate with your colleagues. Many of them have been with First Command for an impressive tenure and it is critical to tap into the depth and breadth of experience within the team while modernizing our processes and procedures to deliver on the customer needs of today. Your management advice will be shared with our executive leadership team. We wish you well in your future career endeavors.
4.0
Feb 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Great work life balance and co workers

Cons

Slow process to establish new things.

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First Command Financial Services Response
1y
Thank you for reviewing First Command. We are thrilled to hear that you've found the balance you need between work and life and that your co-workers contribute to your positive work experience! We will share your thoughts on slow processes with our executive leadership team, but we hope you will take the opportunity to connect with your leader about the roadblocks you're facing when establishing new things. We are in a critical transformation phase, and now is the time to learn how we can better navigate through these together.
Viewing 271 - 273 of 577 Reviews

Glassdoor has 634 First Command Financial Services reviews submitted anonymously by First Command Financial Services employees. Read employee reviews and ratings on Glassdoor to decide if First Command Financial Services is right for you.