Is First Command Financial Services a good company to work for?

First Command Financial Services has an overall rating of 4.4 out of 5, based on over 634 reviews left anonymously by employees. This rating has been stable over the past 12 months. 87% of employees would recommend working at First Command Financial Services to a friend and 88% have a positive outlook for the business. The best reviews about First Command Financial Services have been left by employees working as District Advisor , Financial Advisor and Administrative Assistant .

Does First Command Financial Services pay their employees well?

According to anonymously submitted Glassdoor reviews, First Command Financial Services employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at First Command Financial Services. This rating has been stable over the past 12 months.

How satisfied are employees working at First Command Financial Services?

87% of First Command Financial Services employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated First Command Financial Services 4.3 out of 5 for work life balance, 4.6 for culture and values and 4.3 for career opportunities.

What are the top reviewed jobs at First Command Financial Services?

Financial Advisor (158) , Administrative Assistant (42) , District Advisor (13) , Advisor (7) , Financial Advisor Trainee (6) , Office Manager (6) , Vice President (6) , Intern (5) , Marketing (5) , Trader (5) , Director (4) , Executive Assistant (4) , Accountant (3) , Associate Director (3) , Customer Service Representative (3)

What are the pros of working at First Command Financial Services according to real employee reviews?

"The culture here is great" ((in 46 reviews)); "Great people and you are appreciated" ((in 42 reviews)); "Benefits are great" ((in 24 reviews)); "Great training to get licensed and started in the industry." ((in 23 reviews)); "Great leadership and mentors to guide you" ((in 18 reviews))

What are the cons of working at First Command Financial Services according to real employee reviews?

"Low pay Mediocre benefits Pay Increases / Merit raises" ((in 18 reviews)); "Focus on whole life insurance when this may not be the best option for all clients." ((in 16 reviews)); "Poor Management & lack of employee motivation" ((in 14 reviews)); "Low salary provided by organisation" ((in 11 reviews)); "Less than a year of financial support before becoming commission dependant." ((in 9 reviews))

What are employees saying about First Command Financial Services layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about First Command Financial Services layoffs and their outlook for job security at First Command Financial Services in 2026.

What are the top reviewed First Command Financial Services locations?

Fort Worth , Colorado Springs , San Antonio , Dallas-Fort Worth , San Diego , Annapolis , Charleston , Mount Laurel , Austin , Orlando , Oak Brook , Alexandria , Dallas , Oceanside , Pensacola , Tampa , Evans , Colonial Heights , Woodbridge , Saint Robert , Anchorage , Papillion , Lawton , Oklahoma City , Washington , Fayetteville , Biloxi , Clarksville , Aurora , Lakewood

First Command Financial Services reviews

4.4

87% would recommend to a friend

(577 total reviews)

Mark Steffe

92% approve of CEO

88% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (577 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

First Command Financial Services has an employee rating of 4.4 out of 5 stars, based on 577 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The First Command Financial Services employee rating is 22% above average for employers within the Financial Services industry (3.6 stars).

Reviews by job title

577 reviews

3.0

Oct 28, 2024

Good folks, bad decisions

Creative

Recommend

CEO approval

Business Outlook

Pros

The people at this company care. The in office days do have fun stuff to do. I have creative freedome

Cons

The move to 3 days in office was a bad one. It costs me time, money, and productivity. Please go back.

First Command Financial Services Response

1y

Thank you for sharing your experience with First Command. We agree with your comments expressing how our employees care. We often hear from Home Office team members and Advisors that our mission of coaching military personnel and their families in their pursuit of financial security is one of the most compelling elements of a career here. Regarding your thoughts on our hybrid work model, one of many benefits we offer our Home Office employees, our recent adjustment to our hybrid policy is grounded in our core values of courage, love, and effectiveness, and is directly tied to the level of collaboration and communication needed as we face the complex challenges and opportunities of transformation already underway with the goal of better serving our military clients and their families. We appreciate you sharing your advice to management and we will be sharing it with the executive leadership team.

5.0

Oct 21, 2024

Supportive Environment

Vice president

Recommend

CEO approval

Business Outlook

Pros

Family friendly, growth focused, Mission driven

Cons

No cons at this time

First Command Financial Services Response

1y

Thank you for sharing your review. We are excited to hear that you've experienced the strength of our culture as we are united behind our mission of coaching military personnel and their familied in their pursuit of financial security. Your leadership will be critical during our transformation and we're excited about the journey together.

2.0

Oct 20, 2024

Need to modernize the way we think and work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Strong mission. Good to see the evolution to focus on client relationships whereas previous focus was on the sales force. The executives have done a great job recognizing the need to change.

Cons

Change is hard - and when the executive team doesn’t communicate, then rumors start flying. All decisions are centralized and many people feel like they’re not able to contribute to their fullest potential. There are several at the executive team that clearly don’t trust anyone or any idea that wasn’t their own. The strategic initiatives are not being led by someone with the appropriate level of experience and it’s causing lots of confusion.

First Command Financial Services Response

1y

Thank you for sharing your perspective. We appreciate your thoughtful statements on our mission and evolution to focus on client relationships. We agree that change can be challenging and that strong communications will be vital throughout our transformation. Your advice to management will be shared with our executive leadership team. We also strongly encourage you to share your feedback during upcoming discussions with your direct leader.

Viewing 289 - 291 of 577 Reviews

Jobs at First Command Financial Services

Document Processing & Imaging Specialist