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First Entertainment Credit Union

Engaged Employer

First Entertainment Credit Union reviews

2.8

38% would recommend to a friend

(78 total reviews)
avatar

Stephen Owen

51% approve of CEO

37% positive business outlook

First Entertainment Credit Union has an employee rating of 2.8 out of 5 stars, based on 78 company reviews on Glassdoor which indicates that most employees have an average working experience there. The First Entertainment Credit Union employee rating is 25% below average for employers within the Financial Services industry (3.7 stars).

Reviews by job title

78 reviews
3.0
Nov 18, 2025
Recommend
CEO approval
Business Outlook

Pros

Branch staff and tenured employees

Cons

New management, luck of culture

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First Entertainment Credit Union Response
2mo
Thank you for sharing your feedback! We’re glad to hear the dedication of our branch teams and teammates stands out. We also appreciate your feedback on recent leadership changes and culture. These are areas we’re focused on strengthening as we work to build a cohesive and positive experience for all teammates at First Entertainment.
5.0
Sep 24, 2025
Recommend
CEO approval
Business Outlook

Pros

Strong emphasis on member experience and service excellence Leadership is genuinely invested in employee growth and well-being Collaborative environment with cross-functional support Clear strategic vision and alignment across teams Opportunities to innovate and contribute meaningfully to the organization’s mission

Cons

Rapid growth can sometimes lead to shifting priorities Internal communication could be more streamlined across departments Limited visibility into long-term career paths in some roles

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First Entertainment Credit Union Response
2mo
Thank you for sharing your feedback with us! We’re happy to hear that our commitment to member experience, innovation, and supporting our teammate's growth stands out here at First Entertainment. Your feedback on communication, evolving priorities, and career path visibility is incredibly valuable, and we’re actively working to bring more clarity and consistency to those areas as we continue to grow.
5.0
Sep 9, 2025
Recommend
CEO approval
Business Outlook

Pros

- Forward thinking organization, not afraid to take risks - Excellent leadership team, including CEO and board - Member and people-first mentality, not just talked about - it is lived - Flexible work arrangements and generous benefits - Incentive plans that compensate for performance, particularly top-performers - Opportunities for growth and advancement for top-performers

Cons

- There have been frequent leadership changes at the highest levels, which have led to changing strategic directions, but I believe the company is on the right track now. - Entertainment can be a challenging industry to grow in - While there have been great improvements, there is still a contingent of work siloes and misalignment on strategic direction amongst teams

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First Entertainment Credit Union Response
2mo
Thank you for the thoughtful feedback! We truly appreciate you taking the time to share this. We’re glad our people-first culture, leadership, and growth opportunities are resonating at First Entertainment. We hear your points on leadership shifts and alignment, and we’re actively working to strengthen consistency and collaboration across teams. Your insights help us continue building a stronger, more unified organization.
Viewing 7 - 9 of 78 Reviews

Glassdoor has 81 First Entertainment Credit Union reviews submitted anonymously by First Entertainment Credit Union employees. Read employee reviews and ratings on Glassdoor to decide if First Entertainment Credit Union is right for you.