Does First Merchants pay their employees well?

According to anonymously submitted Glassdoor reviews, First Merchants employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at First Merchants. This rating has improved by 5% over the last 12 months.

How satisfied are employees working at First Merchants?

60% of First Merchants employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated First Merchants 3.5 out of 5 for work life balance, 3.3 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at First Merchants?

Customer Service Representative (19) , Service Associate (10) , Credit Analyst (8) , Personal Banker (7) , Manager (6) , Bank Teller (5) , Assistant Manager (4) , Branch Manager (4) , Client Relationship Representative (4) , Customer Relations Representative (4) , Customer Service Associate (4) , Customer Service Representative (CSR) (4) , Teller (4) , Banking Center Manager (3) , Client Relationship Representative (CRR) (3)

What are the pros of working at First Merchants according to real employee reviews?

"The company has good benefits and 401" ((in 15 reviews)); "Great culture where the leaders truly care about their staff and communities." ((in 12 reviews)); "You got the holidays off and paid" ((in 8 reviews)); "They have a great training and onboarding process" ((in 6 reviews)); "Friendly work environment." ((in 4 reviews))

What are the cons of working at First Merchants according to real employee reviews?

"Management is absolutely horrible, there is very little communication supervisors to workers." ((in 9 reviews)); "In the 6 years I was there I went through 5 managers." ((in 6 reviews)); "Upper management at the Noblesville's branch was awful." ((in 6 reviews)); "Annual raises were only 1%, and it is almost impossible to get a bigger raise unless you get a promotion." ((in 5 reviews)); "Long hours because they cannot maintain staffing." ((in 4 reviews))

What are the top reviewed First Merchants locations?

Indianapolis , Daleville , Fort Wayne , Muncie , Lafayette , Munster , Carmel , Anderson , Columbus , Farmington Hills , Monroe , Fishers , Noblesville , Detroit , Lambertville , Chicago , Muncie , Ann Arbor , Farmington , Novi , Temperance , Rochester , Monticello , Winchester , Pendleton , Dyer , Highland , Shelbyville , Knightstown , Oxford

First Merchants reviews

3.5

60% would recommend to a friend

(228 total reviews)

Mark K. Hardwick

71% approve of CEO

57% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

First Merchants has an employee rating of 3.5 out of 5 stars, based on 228 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Merchants employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

228 reviews

5.0

May 2, 2023

Enjoyable Environment

Customer care specialist

Recommend

CEO approval

Business Outlook

Pros

Active management helping you develop.

Cons

Limited work from home opportunities.

4.0

Mar 16, 2023

Supportive environment

Customer relations representative

Recommend

CEO approval

Business Outlook

Pros

Great mentoring, perfect training, nice colleagues. Good benefits.

Cons

The pay is low comparing to the volume of work.

First Merchants Response

3y

Thank you for your feedback and being a valued member of the First Merchants team!

3.0

Mar 10, 2023

Good people, disorganized structure

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

-Amazing people, honestly, some of the best I have ever worked with. Almost everyone there is focused on working together to drive shared success.

Cons

-Their raid growth has outpaced their internal structure. HR is disorganized; interdepartmental communication is haphazard at best. Any information you hear from any corporate source must be double or triple-checked. -Pay is decent, but you can usually find better.

First Merchants Response

3y

Thank you for the time you spent with us and the feedback! We appreciate you sharing about how great it is to work at FMB and where we have opportunities to improve. We wish you success in your new role!

Viewing 46 - 48 of 228 Reviews

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Jobs at First Merchants

Service Associate - Hire Ahead (Teller)

Pendleton, IN

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Service Associate (Teller)

Pendleton, IN

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Service Associate (Part Time Teller 20-24 Hours)

Rensselaer, IN

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Service Associate (Teller)

Service Associate (Teller)

First Merchants

First Merchants reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Enjoyable Environment

Supportive environment

Good people, disorganized structure

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Jobs at First Merchants