First Merchants reviews

3.5

60% would recommend to a friend

(228 total reviews)
avatar

Mark K. Hardwick

71% approve of CEO

57% positive business outlook

First Merchants has an employee rating of 3.5 out of 5 stars, based on 228 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Merchants employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

228 reviews
5.0
Jun 22, 2022

Review

Recommend
CEO approval
Business Outlook

Pros

Always get opportunities to grow Thorough training Vacation time Sick time

Cons

Systems and processes for transactions

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First Merchants Response
2y
Thank you for being a valuable part of the FMB team!
3.0
Jun 22, 2022
Recommend
CEO approval
Business Outlook

Pros

They have a great training and onboarding process

Cons

Other departments can be difficult for branch staff to work with

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First Merchants Response
3y
Thank you for sharing your positive experience with the training and onboarding! We recognize that in a bank our size there can be challenges in cross-departmental collaboration but will take this feedback as an opportunity to remind the teams of the importance of communication. We appreciate you being part of the FMB team!
4.0
Jun 7, 2022
Recommend
CEO approval
Business Outlook

Pros

Learning the foundation of banking Customer service is easy

Cons

Pay is low Responsibilities can be a bit overwhelming

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First Merchants Response
3y
We are pleased to offer the opportunity to learn about banking and help you grow your career! We have made changes to our compensation that include increasing our company minimum wage twice within the last 12 months as well as addressed the pay compression that those changes caused. Where other companies have “stayed the course”, First Merchants has shown positive employee-focused momentum.
Viewing 79 - 81 of 228 Reviews

Glassdoor has 240 First Merchants reviews submitted anonymously by First Merchants employees. Read employee reviews and ratings on Glassdoor to decide if First Merchants is right for you.