Does First Merchants pay their employees well?

According to anonymously submitted Glassdoor reviews, First Merchants employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at First Merchants. This rating has improved by 5% over the last 12 months.

How satisfied are employees working at First Merchants?

60% of First Merchants employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated First Merchants 3.5 out of 5 for work life balance, 3.3 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at First Merchants?

Customer Service Representative (19) , Service Associate (10) , Credit Analyst (8) , Personal Banker (7) , Manager (6) , Bank Teller (5) , Assistant Manager (4) , Branch Manager (4) , Client Relationship Representative (4) , Customer Relations Representative (4) , Customer Service Associate (4) , Customer Service Representative (CSR) (4) , Teller (4) , Banking Center Manager (3) , Client Relationship Representative (CRR) (3)

What are the pros of working at First Merchants according to real employee reviews?

"The company has good benefits and 401" ((in 16 reviews)); "Great culture where the leaders truly care about their staff and communities." ((in 11 reviews)); "You got the holidays off and paid" ((in 8 reviews)); "They have a great training and onboarding process" ((in 7 reviews)); "Great employees to work with." ((in 6 reviews))

What are the cons of working at First Merchants according to real employee reviews?

"Management is absolutely horrible, there is very little communication supervisors to workers." ((in 10 reviews)); "In the 6 years I was there I went through 5 managers." ((in 7 reviews)); "Upper management at the Noblesville's branch was awful." ((in 6 reviews)); "Long hours because they cannot maintain staffing." ((in 4 reviews)); "Annual raises were only 1%, and it is almost impossible to get a bigger raise unless you get a promotion." ((in 4 reviews))

What are the top reviewed First Merchants locations?

Indianapolis , Daleville , Fort Wayne , Muncie , Lafayette , Munster , Carmel , Anderson , Columbus , Farmington Hills , Monroe , Fishers , Noblesville , Detroit , Lambertville , Chicago , Muncie , Ann Arbor , Farmington , Novi , Temperance , Rochester , Monticello , Winchester , Pendleton , Dyer , Highland , Shelbyville , Knightstown , Oxford

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First Merchants

First Merchants reviews

3.5

60% would recommend to a friend

(228 total reviews)

Mark K. Hardwick

71% approve of CEO

57% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.5

Work/Life balance

3.3

Culture & values

3.2

Career opportunities

3.1

Senior management

3.0

Compensation and benefits

First Merchants has an employee rating of 3.5 out of 5 stars, based on 228 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Merchants employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

228 reviews

1.0

Mar 2, 2020

Would not recommend

Customer service associate

Recommend

CEO approval

Business Outlook

Pros

Only positive aspects were the relationships made with customers

Cons

HR does not listen to employees & they do not care about employees. Very low paid compared to competitors, even with experience. They do not promote within like they should even if you are exceptionally qualified. If a manager does not like you, do to expect HR or anyone to do anything about it. Nothing will be done in your favor.

2.0

Jan 4, 2020

Former Banker

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Clients were friendly and work with nice people.

Cons

Work 6 days every other week. Low pay. Micromanaging in branches. Poor work/life balance.

4.0

Dec 13, 2019

Great place to work

Assistant director of operations

Recommend

CEO approval

Business Outlook

Pros

Ability to stay at one company yet change positions, growth opportunities. They offer college assistance.

Cons

Staffing can be lean at times.

Viewing 157 - 159 of 228 Reviews

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Jobs at First Merchants

Service Associate - Hire Ahead (Teller)

Pendleton, IN

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Service Associate (Teller)

Pendleton, IN

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Service Associate (Teller)

Service Associate (Teller)

Service Associate (Teller)