First Merchants reviews

3.5

60% would recommend to a friend

(228 total reviews)
avatar

Mark K. Hardwick

71% approve of CEO

57% positive business outlook

First Merchants has an employee rating of 3.5 out of 5 stars, based on 228 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Merchants employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

228 reviews
2.0
Oct 28, 2017
Recommend
CEO approval
Business Outlook

Pros

The company has good benefits and 401-k program with stock options. Good people to work with. Has many locations and hours.

Cons

Too many hoops to jump through. Cares more about the numbers than it does it’s customers. Some are not very friendly to customers.

2.0
Sep 19, 2017
Recommend
CEO approval
Business Outlook

Pros

You got the holidays off and paid The coworkers are friendly The hours are overall pretty nice Overall friendly environment

Cons

The pay is definitely on the lower end for this line of work. Also when you interview they will tell you that you don't do cold calls, but you will quickly find that this is not true. Cold calls are actually required of you. They try to spin it off by saying that you are only contacting people about products which would benefit them but this is only sometimes the case. You have specific sales goals for things like new checking accounts and loans, so you will often find yourself calling on things like loans which people don't need. First merchants obviously doesn't have a good grasp on what a cold call is.

Viewing 178 - 180 of 228 Reviews

Glassdoor has 240 First Merchants reviews submitted anonymously by First Merchants employees. Read employee reviews and ratings on Glassdoor to decide if First Merchants is right for you.