Does First Merchants pay their employees well?

According to anonymously submitted Glassdoor reviews, First Merchants employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at First Merchants. This rating has improved by 5% over the last 12 months.

How satisfied are employees working at First Merchants?

60% of First Merchants employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated First Merchants 3.5 out of 5 for work life balance, 3.3 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at First Merchants?

Customer Service Representative (19) , Service Associate (10) , Credit Analyst (8) , Personal Banker (7) , Manager (6) , Bank Teller (5) , Assistant Manager (4) , Branch Manager (4) , Client Relationship Representative (4) , Customer Relations Representative (4) , Customer Service Associate (4) , Customer Service Representative (CSR) (4) , Teller (4) , Banking Center Manager (3) , Client Relationship Representative (CRR) (3)

What are the pros of working at First Merchants according to real employee reviews?

"The company has good benefits and 401" ((in 15 reviews)); "Great culture where the leaders truly care about their staff and communities." ((in 12 reviews)); "Friendly work environment." ((in 7 reviews)); "You got the holidays off and paid" ((in 7 reviews)); "They have a great training and onboarding process" ((in 5 reviews))

What are the cons of working at First Merchants according to real employee reviews?

"Management is absolutely horrible, there is very little communication supervisors to workers." ((in 9 reviews)); "In the 6 years I was there I went through 5 managers." ((in 8 reviews)); "Upper management at the Noblesville's branch was awful." ((in 7 reviews)); "Long hours because they cannot maintain staffing." ((in 5 reviews)); "Annual raises were only 1%, and it is almost impossible to get a bigger raise unless you get a promotion." ((in 4 reviews))

What are the top reviewed First Merchants locations?

Indianapolis , Daleville , Fort Wayne , Muncie , Lafayette , Munster , Carmel , Anderson , Columbus , Farmington Hills , Monroe , Fishers , Noblesville , Detroit , Lambertville , Chicago , Muncie , Ann Arbor , Farmington , Novi , Temperance , Rochester , Monticello , Winchester , Pendleton , Dyer , Highland , Shelbyville , Knightstown , Oxford

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First Merchants

First Merchants reviews

3.5

60% would recommend to a friend

(228 total reviews)

Mark K. Hardwick

71% approve of CEO

57% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.5

Work/Life balance

3.3

Culture & values

3.2

Career opportunities

3.1

Senior management

3.0

Compensation and benefits

First Merchants has an employee rating of 3.5 out of 5 stars, based on 228 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Merchants employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

228 reviews

4.0

Mar 31, 2018

First Merchants

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Most people are genuinely nice, kind and good to work with. The company offers many opportunities to be involved in the community, including giving one paid day for community service each year.

Cons

Health insurance is on the expensive side. Sometimes it's hard to get management to hire additional people even when the work load grows a lot. Annual raises haven't increased in many years, despite the multiple years of record earnings.

4.0

Mar 19, 2018

good bank

Sales manager

Recommend

CEO approval

Business Outlook

Pros

fair treatment in hard working culture. positive environment where opinions are welcomed and reviewed for merit. management vocal and visible

Cons

fast growing company with lots of change. new people joining often.

3.0

Mar 9, 2018

Customer Service Rep

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Monthly bonuses. The company as a whole seems pretty good but as far as the branches they need help desperately.

Cons

Upper management. Terrible CSM. Only promoted because of previous experience not actual managerial equipped. Goals aren't always attainable. Could use more training.

First Merchants Response

Thank you for your candid review. We would like to address your concerns regarding the management at your location and training opportunities. First Merchants is committed to providing the support and training needed to be successful in your position. Our Learning Development and Performance team would be happy to discuss any training needs you may have. We can work together to build a training plan to help you succeed. We would also like to discuss your concerns about the management of your team. Please contact your Human Resources Manager at your earliest convenience so we can begin working towards a solution.

Viewing 184 - 186 of 228 Reviews

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Jobs at First Merchants

Service Associate - Hire Ahead (Teller)

Pendleton, IN

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Service Associate (Teller)

Pendleton, IN

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Service Associate (Teller)

Service Associate (Teller)

Service Associate (Part Time Teller 20-24 Hours)

Rensselaer, IN

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