Does First Merchants pay their employees well?

According to anonymously submitted Glassdoor reviews, First Merchants employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at First Merchants. This rating has improved by 5% over the last 12 months.

How satisfied are employees working at First Merchants?

60% of First Merchants employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated First Merchants 3.5 out of 5 for work life balance, 3.3 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at First Merchants?

Customer Service Representative (19) , Service Associate (10) , Credit Analyst (8) , Personal Banker (7) , Manager (6) , Bank Teller (5) , Assistant Manager (4) , Branch Manager (4) , Client Relationship Representative (4) , Customer Relations Representative (4) , Customer Service Associate (4) , Customer Service Representative (CSR) (4) , Teller (4) , Banking Center Manager (3) , Client Relationship Representative (CRR) (3)

What are the pros of working at First Merchants according to real employee reviews?

"The company has good benefits and 401" ((in 14 reviews)); "Great culture where the leaders truly care about their staff and communities." ((in 13 reviews)); "You got the holidays off and paid" ((in 6 reviews)); "Good training" ((in 5 reviews)); "Good Pay, Great Benefits, Enjoyable Staff" ((in 3 reviews))

What are the cons of working at First Merchants according to real employee reviews?

"Management is absolutely horrible, there is very little communication supervisors to workers." ((in 10 reviews)); "Upper management at the Noblesville's branch was awful." ((in 6 reviews)); "In the 6 years I was there I went through 5 managers." ((in 5 reviews)); "Long hours because they cannot maintain staffing." ((in 4 reviews)); "Annual raises were only 1%, and it is almost impossible to get a bigger raise unless you get a promotion." ((in 4 reviews))

What are the top reviewed First Merchants locations?

Indianapolis , Daleville , Fort Wayne , Muncie , Lafayette , Munster , Carmel , Anderson , Columbus , Farmington Hills , Monroe , Fishers , Noblesville , Detroit , Lambertville , Chicago , Muncie , Ann Arbor , Farmington , Novi , Temperance , Rochester , Monticello , Winchester , Pendleton , Dyer , Highland , Shelbyville , Knightstown , Oxford

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First Merchants

First Merchants reviews

3.5

60% would recommend to a friend

(228 total reviews)

Mark K. Hardwick

71% approve of CEO

57% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.5

Work/Life balance

3.3

Culture & values

3.2

Career opportunities

3.1

Senior management

3.0

Compensation and benefits

First Merchants has an employee rating of 3.5 out of 5 stars, based on 228 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Merchants employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

228 reviews

5.0

Nov 4, 2013

Good community bank, strong management team with focus on growth

Operations

Recommend

CEO approval

Business Outlook

Pros

Bank is big enough to have resources to get things done, small enough to actually be able to navigate change

Cons

Muncie and Daleville are hard cities to hire in. Moving headquarters to Indianapolis will improve the human resource situation

3.0

Sep 7, 2013

Marketing Rep

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Smaller company Good customer service, had a strong customer base at the office I worked in

Cons

One of the main branches in central Indiana had a very "good ole boy" atmosphere...it wasn't a fun place to work

2.0

Mar 26, 2013

Good professional experience, but very poor work culture.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Working for a bank gave me many opportunities to build my professional résumé, introducing me to the idea of exceptional customer service, exposing me to a world of corporate professionalism and business acumen as well as general corporate business etiquette. The company was very successful during my years there and the benefits offered were exceptional, including educational reimbursement, 3 weeks of vacation time plus 8 days of sick time each year that could accrue if not used. The Chief officers and director of HR were very kind and sincerely wanted their employees to educate themselves and be successful.

Cons

The culture was really the down side. A lot of opportunity existed, but it was difficult to perservere through the constant gossip, caddy managers, many of which that were uneducated and insecure about giving those that were educated opportunity in fear that they might be surpassed, consistent micromanagement, and a general anxiety was felt by most employees about changes that occurred. The company was extremely slow to adapt to new technology, I.E. still using Microsoft 2003 in 2012, and slow to adapt to modern industry changes concerning general work force preferences in dress code, working remotely when able, and flexibility in work schedules.

Viewing 223 - 225 of 228 Reviews

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Jobs at First Merchants

Service Associate - Hire Ahead (Teller)

Pendleton, IN

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Service Associate (Teller)

Pendleton, IN

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Service Associate (Teller)

Service Associate (Teller)

Anderson, IN

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Service Associate (Part Time Teller 20-24 Hours)

Rensselaer, IN

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