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First National Bank Texas

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First National Bank Texas reviews

3.4

63% would recommend to a friend

(534 total reviews)

Robert W. (Bobby) Hoxworth

80% approve of CEO

54% positive business outlook

First National Bank Texas has an employee rating of 3.4 out of 5 stars, based on 534 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First National Bank Texas employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

534 reviews
1.0
Aug 5, 2018

Only about sales

Recommend
CEO approval
Business Outlook

Pros

You get experience to move to something much better

Cons

Sales heavy. You HAVE to sell auto loans, credit cards, personal loans, accounts, and have people use their debit card in order to get an incentive check. We have to walk around a walmart or ranch market bothering people to open up accounts. Some tellers will not take no for an answer, making customers forced to bank with us. Working every weekend. Unless you have a manager who cares that you have a life, You may get a weekend off in a month. They will not grant the time off you are asking unless you have reached your sales goal for the month. Too many meetings. Coming in at 7 a.m or leaving until 9 a.m. You are rushed to open accounts when we have long lines because we have to do transactions also. We do not explain all the things in the account and that is how people get NSF fees and overdraft fees. Customers try to get it refunded but the bank does not care about their customers. We can not refund those fees and we take the heat for it. Bank does not care about their employees or customers. Minimal pay for heavy work. After 2 years i only get paid $12. To be a teller AND a personal banker.

1.0
Nov 9, 2021

Predatory

Recommend
CEO approval
Business Outlook

Pros

It’s a great foot in the door for those without experience or college education. Family culture which lead to a lot of great relationships. Recognition and incentives are a plus. In 2022 the bank will be closed on Sundays

Cons

There are quite a few fundamental issues with this institution. Their sales practices are extremely predatory. They target lower income and credit troubled customers to open an account and then stick them with crazy fees. Then they give Branch Managers no authority to make exceptions for fees for customers who really need it. There is an extreme amount of sales pressure and being short staffed is not an excuse. The pay level is laughable even after putting in a good amount of work and tenure. The starting pay for entry level employees is not comparable to other banks, or even fast food. The pay makes it nearly impossible to get staffed, putting extra pressure on salaried employees such as the BM to work overtime with no additional pay. The skills and knowledge obtained at this job are not anywhere near the level of skills you would obtain at another bank. They entice employees to stay with the company with a promise of a promotion, which isn’t even that great of a pay increase. Branch managers at this company are very abused.

1.0
Jan 29, 2019

Absolutely horrible!!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

If your a person who doesn't want to work at all and just brown-nose the managers you will be great at this company.

Cons

The department I worked for was sexist, two-faced, never stuck up for their employees etc . If you actually go to work to do your job this is not the place for you! The worst at communicating with employees!

Viewing 1 - 3 of 534 Reviews

Glassdoor has 540 First National Bank Texas reviews submitted anonymously by First National Bank Texas employees. Read employee reviews and ratings on Glassdoor to decide if First National Bank Texas is right for you.