First Student reviews

3.7

69% would recommend to a friend

(3,733 total reviews)

John Kenning

71% approve of CEO

65% positive business outlook

First Student has an employee rating of 3.7 out of 5 stars, based on 3,733 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Student employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

4K reviews
3.0
Jan 2, 2024
Recommend
CEO approval
Business Outlook

Pros

The manager at my depot was one of the best managers I've ever worked for. They're very safety-oriented, the Safety Manager gives morning announcements reminding us about safety. Any issues with speeding, idling, hard braking, or fast accelerating, they bring up and see how we can correct it. The training was alright, they do train you to drive, and cover most of the cost with getting your Class B CDL with Passenger/School Bus and Airbrake endorsements, as well as have a mobile DOT approved examiner for your DOT Physical.

Cons

Not enough hours. You're guaranteed 5 hours per day. It's a split shift system, so you go into work in the morning, complete your morning runs, then come back in the afternoon for your second run. Anything over 5 hours is additional on top, paid at your hourly rate. But with $27.32 per hour, you only get about $130 per day, ultimately making your hourly rate around $17 if you don't have more work. Kids nowadays are incredibly disrespectful. It's very hard to have the troublemakers removed from your bus, partially due to the No Child Left Behind act. Keeping your bus clean can be pretty difficult. Call offs can be annoying, due to having to cover an unfamiliar route. Their dispatcher and manager team is decent at handling it, but typically what will happen is your route may get pushed to someone else, and you have to cover another route. They do pay you an immediate 1 hour rate plus anything extra after the one hour, but if they trash your bus, cleaning it is considered Non Revenue work, meaning you get paid around $11 per hour for that.

3.0
Oct 18, 2023

First Student

Recommend
CEO approval
Business Outlook

Pros

Enjoyed working with employees at the Pontiac Center

Cons

The management was forthcoming with information.

Viewing 115 - 117 of 3,733 Reviews

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