First Student reviews

3.7

69% would recommend to a friend

(3,730 total reviews)

John Kenning

70% approve of CEO

65% positive business outlook

First Student has an employee rating of 3.7 out of 5 stars, based on 3,730 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Student employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

4K reviews
3.0
Mar 27, 2019

Part time job

Recommend
CEO approval
Business Outlook

Pros

Work independently, great for interaction with familes, teachers, students good part time job with benefits

Cons

management is not good and seem to have no patience/ grouchy and dont seem to care much about their employees seems like people who have worked their the longest are the most negative

1.0
Mar 24, 2019

Don’t risk your CDL

Recommend
CEO approval
Business Outlook

Pros

The dispatcher and lead mechanic are keeping the place afloat.

Cons

The management is a liability. First Student of Bozeman is in constant need of drivers, for a reason! Drivers are mistreated and talked down to regularly. The so-called signing bonus is selective. Professional CDL drivers are put in compromising positions due to mismanagement and unreasonable demands by Bozeman School District. Winter parking is an issue. Blizzard conditions & slipping on ice trying to get to your vehicle. It is becoming more and more difficult to justify working for a company that literally ranks and publically posts driver performance in the front office based on inconsistant computerized surveillance that tracks how quickly one accelerates or needs to hit the brakes to avoid accidents. It is inevitable, that drivers will be called out on the carpet for random occurrences with a mini school bus keychain hanging on your route hook. The anxiety is just not worth the headache. If you do decide to work here, do yourself a favor and purchase five days worth of Arctic Tundra attire (consider ice cleats) because First Student’s ‘no idling’ policy requires fellow drivers to “rat out” busses that have steam puffing from the exhaust pipe. So that means you’ll be sitting at your pick-up school with no heat for 15-20 minutes Engine off, and waiting for your students to board a frozen bus. Yeahhhh....

3.0
Jul 6, 2017

Region Operations Manager

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Company believes in safety and does provide excellent service to customers. Has been a leader in driver training and driver wages.

Cons

Definitely a large company with a company 1st mentality. Had no issues with working management and other full time staff excessive hours.

Viewing 10 - 12 of 3,730 Reviews

Glassdoor has 5,104 First Student reviews submitted anonymously by First Student employees. Read employee reviews and ratings on Glassdoor to decide if First Student is right for you.