Does FirstEnergy pay their employees well?

According to anonymously submitted Glassdoor reviews, FirstEnergy employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at FirstEnergy. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at FirstEnergy?

33% of FirstEnergy employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated FirstEnergy 2.5 out of 5 for work life balance, 2.2 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at FirstEnergy?

Customer Service Representative (37) , Engineer (28) , Business Analyst (27) , Supervisor (18) , Analyst (13) , Manager (11) , Intern (10) , Meter Reader (10) , Project Manager (10) , Transmission Systems Operator (9) , Customer Service Representative (CSR) (8) , Customer Service (7) , Engineer II (7) , Journeyman Lineman (6) , Lineman (6)

What are the pros of working at FirstEnergy according to real employee reviews?

"Good Benefits and Paid Time Off" ((in 72 reviews)); "great people to work with and knowledgeable managers" ((in 42 reviews)); "+ great coworkers" ((in 19 reviews)); "Salary is good." ((in 18 reviews)); "Employees were great" ((in 14 reviews))

What are the cons of working at FirstEnergy according to real employee reviews?

"Poor management, old thinking with no new blood, required tools ofr job not present." ((in 30 reviews)); "upper management at local operating companies do not care about employees" ((in 25 reviews)); "No work life balance here" ((in 22 reviews)); "FE quietly changed how our performance reviews are handled and how our bonuses are paid out… we originally weren’t supposed to get a bonus for 2024 but after they announced layoffs I guess they wanted to throw in a sweetener." ((in 13 reviews)); "Leadership and management are either vague or unheard of." ((in 11 reviews))

What are employees saying about FirstEnergy layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about FirstEnergy layoffs and their outlook for job security at FirstEnergy in 2026.

What are the top reviewed FirstEnergy locations?

Akron , Reading , Fairmont , Cleveland , Shippingport , Greensburg , Perry , Morristown , Morgantown , Toledo , Oak Harbor , Erie , Fairlawn , Haywood , Brecksville , Youngstown , Pittsburgh , Dover , Holmdel , Jersey City , Dallas , Charleston , Martinsburg , Elyria , Columbus , Akron , Charleroi , Williamsport , Asbury , Boonton

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FirstEnergy

FirstEnergy reviews

2.7

33% would recommend to a friend

(636 total reviews)

Brian X. Tierney

14% approve of CEO

21% positive business outlook

Ratings by category

3.3

Compensation and benefits

2.8

Diversity & inclusion

2.8

Career opportunities

2.5

Work/Life balance

2.2

Culture & values

1.9

Senior management

FirstEnergy has an employee rating of 2.7 out of 5 stars, based on 636 company reviews on Glassdoor which indicates that most employees have an average working experience there. The FirstEnergy employee rating is 26% below average for employers within the Energy, Mining & Utilities industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

636 reviews

1.0

Aug 28, 2025

Destroying a once great company

Manager

Recommend

CEO approval

Business Outlook

Pros

The people are hardworking and care about the customers

Cons

The leadership is killing the company and employee morale. Constant layoffs to save a dollar

2.0

Jun 24, 2025

Don’t do it

Learning and development specialist

Recommend

CEO approval

Business Outlook

Pros

Used to love my job, but can’t think of anything good to say anymore.

Cons

No work/life balance, zero flexibility, don’t care about employees.

1.0

Jun 7, 2025

Not what it used to be

Analyst v

Recommend

CEO approval

Business Outlook

Pros

Benefits like healthcare and salary seem fair.

Cons

New leadership does not care about the employee experience. Poor communication. Too many changes happening at once. Currently hiring many senior leaders from the outside, making long term employees feel like there’s a lack of upward mobility.

Viewing 28 - 30 of 636 Reviews

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Jobs at FirstEnergy

Transitional Meter Reader - IJ-0654

Meter Reader B - Local 2357

Planner Scheduler/Readiness Coordinator

Distribution Associate - Erie, PA