Does FirstEnergy pay their employees well?

According to anonymously submitted Glassdoor reviews, FirstEnergy employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at FirstEnergy. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at FirstEnergy?

33% of FirstEnergy employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated FirstEnergy 2.5 out of 5 for work life balance, 2.2 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at FirstEnergy?

Customer Service Representative (37) , Engineer (28) , Business Analyst (27) , Supervisor (18) , Analyst (13) , Manager (11) , Intern (10) , Meter Reader (10) , Project Manager (10) , Transmission Systems Operator (9) , Customer Service Representative (CSR) (8) , Customer Service (7) , Engineer II (7) , Journeyman Lineman (6) , Lineman (6)

What are the pros of working at FirstEnergy according to real employee reviews?

"Good Benefits and Paid Time Off" ((in 72 reviews)); "great people to work with and knowledgeable managers" ((in 42 reviews)); "+ great coworkers" ((in 19 reviews)); "Salary is good." ((in 18 reviews)); "Employees were great" ((in 14 reviews))

What are the cons of working at FirstEnergy according to real employee reviews?

"Poor management, old thinking with no new blood, required tools ofr job not present." ((in 30 reviews)); "upper management at local operating companies do not care about employees" ((in 25 reviews)); "No work life balance here" ((in 22 reviews)); "FE quietly changed how our performance reviews are handled and how our bonuses are paid out… we originally weren’t supposed to get a bonus for 2024 but after they announced layoffs I guess they wanted to throw in a sweetener." ((in 13 reviews)); "Leadership and management are either vague or unheard of." ((in 11 reviews))

What are employees saying about FirstEnergy layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about FirstEnergy layoffs and their outlook for job security at FirstEnergy in 2026.

What are the top reviewed FirstEnergy locations?

Akron , Reading , Fairmont , Cleveland , Shippingport , Greensburg , Perry , Morristown , Morgantown , Toledo , Oak Harbor , Erie , Fairlawn , Haywood , Brecksville , Youngstown , Pittsburgh , Dover , Holmdel , Jersey City , Dallas , Charleston , Martinsburg , Elyria , Columbus , Akron , Charleroi , Williamsport , Asbury , Boonton

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FirstEnergy

FirstEnergy reviews

2.7

33% would recommend to a friend

(636 total reviews)

Brian X. Tierney

14% approve of CEO

21% positive business outlook

Ratings by category

3.3

Compensation and benefits

2.8

Diversity & inclusion

2.8

Career opportunities

2.5

Work/Life balance

2.2

Culture & values

1.9

Senior management

FirstEnergy has an employee rating of 2.7 out of 5 stars, based on 636 company reviews on Glassdoor which indicates that most employees have an average working experience there. The FirstEnergy employee rating is 26% below average for employers within the Energy, Mining & Utilities industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

636 reviews

3.0

Sep 20, 2025

Career Advancement Punished

It manager

Recommend

CEO approval

Business Outlook

Pros

A lot of good folks work here

Cons

If you do a great job in your middle management position, save the company money hand over fist, consistently meet SLAs, therefore happy clients while at the same time rewarding and recognizing your employees, meaning a MUCH better job than executive leadership up at the top, you are rewarded with being let go after 20+ years.

3.0

Sep 19, 2025

Average

Manual qa tester

Recommend

CEO approval

Business Outlook

Pros

Easy work. Flexible. Good co workers

Cons

Upper management doesn’t care about the people that work there

2.0

Sep 18, 2025

Downsizing every 18 - 24 months

Sr programmer analyst

Recommend

CEO approval

Business Outlook

Pros

Good benefits and decent pay

Cons

Little to no work life balance. I was a contractor there for more than 10 years and an employee for about 12. If you get on the wrong side of someone, you're gone...I was down sized December 2012 . I was released after my last project saved the company more that a million a year in tax burden...I don't know, I did good work but was disliked by my director...glad I'm gone.

Viewing 37 - 39 of 636 Reviews

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Jobs at FirstEnergy

Transitional Meter Reader - IJ-0654

Meter Reader B - Local 2357

Distribution Associate - Erie, PA