Does FirstEnergy pay their employees well?

According to anonymously submitted Glassdoor reviews, FirstEnergy employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at FirstEnergy. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at FirstEnergy?

32% of FirstEnergy employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated FirstEnergy 2.5 out of 5 for work life balance, 2.2 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at FirstEnergy?

Customer Service Representative (37) , Engineer (28) , Business Analyst (27) , Supervisor (18) , Analyst (13) , Manager (11) , Intern (10) , Meter Reader (10) , Project Manager (10) , Transmission Systems Operator (9) , Customer Service Representative (CSR) (8) , Customer Service (7) , Engineer II (7) , Journeyman Lineman (6) , Lineman (6)

What are the pros of working at FirstEnergy according to real employee reviews?

"great people to work with and knowledgeable managers" ((in 43 reviews)); "Salary is good." ((in 20 reviews)); "+ great coworkers" ((in 20 reviews)); "Employees were great" ((in 16 reviews)); "401k plus pension" ((in 15 reviews))

What are the cons of working at FirstEnergy according to real employee reviews?

"Poor management, old thinking with no new blood, required tools ofr job not present." ((in 32 reviews)); "No work life balance here" ((in 23 reviews)); "Upper management does not care about employee morale." ((in 23 reviews)); "Constant layoffs." ((in 13 reviews)); "Bad leadership, just laid off a ton of people but are giving raises to top executives and promoting more officers." ((in 11 reviews))

What are employees saying about FirstEnergy layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about FirstEnergy layoffs and their outlook for job security at FirstEnergy in 2026.

What are the top reviewed FirstEnergy locations?

Akron , Reading , Fairmont , Cleveland , Shippingport , Greensburg , Perry , Morristown , Morgantown , Toledo , Oak Harbor , Erie , Fairlawn , Haywood , Brecksville , Youngstown , Pittsburgh , Dover , Holmdel , Jersey City , Dallas , Charleston , Martinsburg , Elyria , Columbus , Akron , Charleroi , Williamsport , Asbury , Boonton

Skip to content Skip to footer

Notifications

FirstEnergy

FirstEnergy reviews

2.7

32% would recommend to a friend

(636 total reviews)

Brian X. Tierney

13% approve of CEO

20% positive business outlook

Ratings by category

3.3

Compensation and benefits

2.8

Diversity & inclusion

2.8

Career opportunities

2.5

Work/Life balance

2.2

Culture & values

1.9

Senior management

FirstEnergy has an employee rating of 2.7 out of 5 stars, based on 636 company reviews on Glassdoor which indicates that most employees have an average working experience there. The FirstEnergy employee rating is 26% below average for employers within the Energy, Mining & Utilities industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

636 reviews

4.0

Mar 16, 2016

Great pay and benefits. Poor work-life balance.

Security supervisor

Recommend

CEO approval

Business Outlook

Pros

The compensation package is very good. There is plentiful overtime pay and there is also an annual bonus. Made several good friends over the years. There is also opportunity for individual growth.

Cons

Odd work hours and abundance of overtime makes it very challenging to have any sort of work-life balance. The nuclear industry is very meticulous in regards to procedures and standards. People from other, less detail oriented backgrounds may have a difficult time adjusting. New employees need to understand that they are nuclear professionals and be able to accept the additional time it takes to "do the job" because of the use of human performance tools.

4.0

Mar 15, 2016

Sales

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

First Energy has a pension for it's employees that meet the criteria and also a fairly good medical policy

Cons

Good buddy club. They promote those who don't always fit the job the best but rather who they can lean on to do what their management says.

3.0

Mar 3, 2016

Enginer

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Open communication channel to managers

Cons

cannot reach a decision on important employee matter without head office pproval

Viewing 469 - 471 of 636 Reviews

Top companies for "Compensation and Benefits" near you

Schneider Electric

4.0★Compensation & Benefits

SLB

3.9★Compensation & Benefits

ExxonMobil

3.6★Compensation & Benefits

Shell

3.9★Compensation & Benefits

Jobs at FirstEnergy

Customer Service Representative

Customer Service Representative

Transitional Meter Reader - IJ-0654