Does FirstEnergy pay their employees well?

According to anonymously submitted Glassdoor reviews, FirstEnergy employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at FirstEnergy. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at FirstEnergy?

32% of FirstEnergy employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated FirstEnergy 2.5 out of 5 for work life balance, 2.2 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at FirstEnergy?

Customer Service Representative (37) , Engineer (28) , Business Analyst (27) , Supervisor (18) , Analyst (13) , Manager (11) , Intern (10) , Meter Reader (10) , Project Manager (10) , Transmission Systems Operator (9) , Customer Service Representative (CSR) (8) , Customer Service (7) , Engineer II (7) , Journeyman Lineman (6) , Lineman (6)

What are the pros of working at FirstEnergy according to real employee reviews?

"great people to work with and knowledgeable managers" ((in 44 reviews)); "Work Life Balance is great" ((in 23 reviews)); "+ great coworkers" ((in 20 reviews)); "Employees were great" ((in 17 reviews)); "Salary is good." ((in 14 reviews))

What are the cons of working at FirstEnergy according to real employee reviews?

"Poor management, old thinking with no new blood, required tools ofr job not present." ((in 32 reviews)); "upper management at local operating companies do not care about employees" ((in 26 reviews)); "The company is constantly announcing layoffs." ((in 13 reviews)); "No training, many open positions, fend for yourself." ((in 11 reviews)); "Bad leadership, just laid off a ton of people but are giving raises to top executives and promoting more officers." ((in 10 reviews))

What are employees saying about FirstEnergy layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about FirstEnergy layoffs and their outlook for job security at FirstEnergy in 2026.

What are the top reviewed FirstEnergy locations?

Akron , Reading , Fairmont , Cleveland , Shippingport , Greensburg , Perry , Morristown , Morgantown , Toledo , Oak Harbor , Erie , Fairlawn , Haywood , Brecksville , Youngstown , Pittsburgh , Dover , Holmdel , Jersey City , Dallas , Charleston , Martinsburg , Elyria , Columbus , Akron , Charleroi , Williamsport , Asbury , Boonton

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FirstEnergy

FirstEnergy reviews

2.7

32% would recommend to a friend

(636 total reviews)

Brian X. Tierney

13% approve of CEO

20% positive business outlook

Ratings by category

3.3

Compensation and benefits

2.8

Diversity & inclusion

2.8

Career opportunities

2.5

Work/Life balance

2.2

Culture & values

1.9

Senior management

FirstEnergy has an employee rating of 2.7 out of 5 stars, based on 636 company reviews on Glassdoor which indicates that most employees have an average working experience there. The FirstEnergy employee rating is 26% below average for employers within the Energy, Mining & Utilities industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

636 reviews

2.0

Dec 3, 2015

Not so great

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

It's a comfortable building. Decent lunch room.

Cons

You are constantly under a microscope. Pay does not justify high stress job.

3.0

Nov 23, 2015

FENOC

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Family-environment, steady employment, paid education advancement.

Cons

Too many hours, not enough people, too many contractors

2.0

Nov 22, 2015

good and bad mixture. hard to say which comes ahead

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

generally competent managers but they stay too long

Cons

too much politics and by that i mean gop/democrat stuff

Viewing 487 - 489 of 636 Reviews

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Jobs at FirstEnergy

Customer Service Representative

Transitional Meter Reader - IJ-0654

Customer Service Representative

Administrative Coordinator