Does FirstEnergy pay their employees well?

According to anonymously submitted Glassdoor reviews, FirstEnergy employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at FirstEnergy. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at FirstEnergy?

32% of FirstEnergy employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated FirstEnergy 2.5 out of 5 for work life balance, 2.2 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at FirstEnergy?

Customer Service Representative (37) , Engineer (28) , Business Analyst (27) , Supervisor (18) , Analyst (13) , Manager (11) , Intern (10) , Meter Reader (10) , Project Manager (10) , Transmission Systems Operator (9) , Customer Service Representative (CSR) (8) , Customer Service (7) , Engineer II (7) , Journeyman Lineman (6) , Lineman (6)

What are the pros of working at FirstEnergy according to real employee reviews?

"great people to work with and knowledgeable managers" ((in 40 reviews)); "Good benefits which still include decent healthcare, pension and 401k." ((in 17 reviews)); "+ great coworkers" ((in 17 reviews)); "Good work environment" ((in 14 reviews)); "Employees were great" ((in 14 reviews))

What are the cons of working at FirstEnergy according to real employee reviews?

"Poor management, old thinking with no new blood, required tools ofr job not present." ((in 32 reviews)); "upper management at local operating companies do not care about employees" ((in 25 reviews)); "No work life balance here" ((in 23 reviews)); "Bad leadership, just laid off a ton of people but are giving raises to top executives and promoting more officers." ((in 10 reviews)); "Long hours at times but overall very good" ((in 8 reviews))

What are employees saying about FirstEnergy layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about FirstEnergy layoffs and their outlook for job security at FirstEnergy in 2026.

What are the top reviewed FirstEnergy locations?

Akron , Reading , Fairmont , Cleveland , Shippingport , Greensburg , Perry , Morristown , Morgantown , Toledo , Oak Harbor , Erie , Fairlawn , Haywood , Brecksville , Youngstown , Pittsburgh , Dover , Holmdel , Jersey City , Dallas , Charleston , Martinsburg , Elyria , Columbus , Akron , Charleroi , Williamsport , Asbury , Boonton

FirstEnergy reviews

2.7

32% would recommend to a friend

(207 total reviews)

Brian X. Tierney

13% approve of CEO

20% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

207 reviews

Reviews about "Compensation"

Return to all reviews

1.0

Mar 5, 2024

FirstEnergy experience

Human resources

Recommend

CEO approval

Business Outlook

Pros

there are a number of departments to move around to within the company.

Cons

Low pay, very hard to advance in this company. The company does not abide or actually follow their values and mission. They overwork their employees.

3.0

Mar 2, 2024

Is it good to work at FE?

Engineer

Recommend

CEO approval

Business Outlook

Pros

Your peers can be great and the pay is good as well with great benefits but you still need to pay a little for dental and vision. Good opportunities to jump around departments. Most departments are fully remote with some being hybrid. Plenty of opportunities to learn more and focus on getting your FE and PE license.

Cons

Upper Management is disconnected from its employees. FE cares more about maximizing profits for the share holders by over working its employees and is focused on saying the right things but never doing them. They say they're working hard to hire more but no new employees have come in other than from the rotational program which consists from engineers with less than 2 years experience. Theres corporate rules for pay and salary increases that favor the company and not the employee (for example a market rate increase doesn't increase your salary). With problems from House Bill 6 the employees have been paying the price and the company has focused on saying what people want to hear but not delivering on it.

4.0

Mar 2, 2024

Good job, tons of over time, customers can be difficult

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Great pay, loads of over time, great benefits

Cons

Can be long days, customers can be difficult, lots to learn

Viewing 52 - 54 of 207 Reviews

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FirstEnergy

FirstEnergy reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Reviews about "Compensation"

FirstEnergy experience

Is it good to work at FE?

Good job, tons of over time, customers can be difficult

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Jobs at FirstEnergy