Does FirstEnergy pay their employees well?

According to anonymously submitted Glassdoor reviews, FirstEnergy employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at FirstEnergy. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at FirstEnergy?

33% of FirstEnergy employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated FirstEnergy 2.5 out of 5 for work life balance, 2.2 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at FirstEnergy?

Customer Service Representative (37) , Engineer (28) , Business Analyst (27) , Supervisor (18) , Analyst (13) , Manager (11) , Intern (10) , Meter Reader (10) , Project Manager (10) , Transmission Systems Operator (9) , Customer Service Representative (CSR) (8) , Customer Service (7) , Engineer II (7) , Journeyman Lineman (6) , Lineman (6)

What are the pros of working at FirstEnergy according to real employee reviews?

"great people to work with and knowledgeable managers" ((in 40 reviews)); "Work Life Balance is great" ((in 22 reviews)); "Salary is good." ((in 16 reviews)); "+ great coworkers" ((in 16 reviews)); "Good work environment" ((in 15 reviews))

What are the cons of working at FirstEnergy according to real employee reviews?

"Poor management, old thinking with no new blood, required tools ofr job not present." ((in 30 reviews)); "Can't tell what upper management actually DO." ((in 23 reviews)); "Leadership and management are either vague or unheard of." ((in 13 reviews)); "Executive Leadership is not transparent as they like to preach to employees." ((in 9 reviews)); "Long hours at times but overall very good" ((in 8 reviews))

What are employees saying about FirstEnergy layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about FirstEnergy layoffs and their outlook for job security at FirstEnergy in 2026.

What FirstEnergy locations have received the highest employee ratings?

Toledo , Oak Harbor , Cleveland

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FirstEnergy

FirstEnergy reviews

2.7

33% would recommend to a friend

(207 total reviews)

Brian X. Tierney

14% approve of CEO

21% positive business outlook

Ratings by category

3.3

Compensation and benefits

2.8

Diversity & inclusion

2.8

Career opportunities

2.5

Work/Life balance

2.2

Culture & values

1.9

Senior management

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

207 reviews

Reviews about "Compensation"

Return to all reviews

1.0

May 13, 2026

Good pay and benefits, but management is disorganized

Ccustomer service representative

Recommend

CEO approval

Business Outlook

Pros

Good pay, good benefits, overtime opportunities.

Cons

Customers can be nasty, management is unorganized, required on call hours.

2.0

Apr 15, 2026

Interesting work but poor leadership

Human resources

Recommend

CEO approval

Business Outlook

Pros

Interesting work, large impacts on getting the right ppl in the org. Decent compensation and benefits

Cons

Terrible communications from leadership, no direction on strategy or to employees about changes. Suspect reasons for selling off transmission assets and then requesting state approval to increase rates. Understaffed resource in most areas of the company except for having lots of leadership that are overly compensated.

4.0

Mar 11, 2026

Good people

Engineer

Recommend

CEO approval

Business Outlook

Pros

The people are typically helpful and good to work with.

Cons

Didn’t receive much of a bonus one year and pay is low end.

Viewing 1 - 3 of 207 Reviews

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Jobs at FirstEnergy

Transitional Meter Reader - IJ-0654

Meter Reader B - Local 2357

Kingwood, WV

View job

Customer Service Representative